House Manager. Cyf

**Job no**: 503208

**Employment type**: Full Time

**Location**: Dandenong, Sunshine

**Categories**: Child, Youth & Family

**About the Organisation**

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Child, Youth and Family (CYF) Program**

LWB delivers a range of services for children, young people and their families, throughout Australia. We use Cornell University's Children and Residential Experience (CARE) model of practice to guide our work. Through ongoing training and support we use this model of practice to equip carers and staff to support children in a way that creates conditions for positive change.

If you are passionate about seeing positive outcomes for children and love a fast-paced work environment in a supportive and caring team... then this is the role for you

**About the Role**

Reporting to the Operations Manager, you will mentor a team of Residential Support Workers, providing purposeful support to young people with high and complex needs in residential care. The objective is to enhance the lives of young individuals in a 24/7 residential setting, incorporating a therapeutic, trauma-informed approach in daily operations and programming. Emphasis is placed on leading the team to establish a secure base for young people within the home, coordinating with culturally appropriate services, and facilitating opportunities for the young individuals to connect with their identified culture.

This role involves hands-on work, with the majority of time spent on-site in the home and one day per week in the Sunshine office. The position is offered as a permanent, full-time role with salary packaging benefits. Whilst the role will primarily be Mon-Fri, it involves work outside of business hours that may include afternoons and weekend shifts from time to time.

**Key Responsibilities**
- Build professional, trusting relationships with children and young people through visible interest and active engagement.
- Ensure the home is a place that is emotionally and physically safe, nurturing, and appropriately engaging and stimulating, to foster growth and resilience.
- Assist with the development and implementation of the Departmental Case Plan (where applicable) and develop and implement the LWB Case/Care plan that drives day to day service delivery.
- Manage, support and provide reflective supervision and team meetings to a team of residential workers, and lead staff to work as a team in the best interests of children and young people.
- Undertake rostering of residential workers ensuring that risks are managed, and staffing levels reflect the needs of children and young people living in the home.
- Coordinate the intake and transition of new children and young people into the home and the exit of children and young people to permanent homes or step-down services.
- Work collaboratively with external stakeholders
- Ensure the CIRTS database is up to date with all client information.

**Skills & Experience**
- Minimum Certificate IV in Child, Youth and Family Intervention or similar **(essential).**:

- Completed Top Up Units in Youth Work** (CHCMHS007, CHCPRT009, CHCCS009, CHCPRT010).**:

- Bachelor's degree in Human Services, Social Work, Psychology or similar (desirable).
- Experience working with children and young people who have experienced trauma and disadvantage.
- Experience in the co-ordination and management of 24-hour residential services for vulnerable people.
- Demonstrated experience in managing and leading a team
- Demonstrated capacity to manage crises and critical issues and deal with complex and challenging situations.
- Current Unrestricted Australian Drivers Licence.
- First Aid and CPR Certificates (or willingness to obtain if successful).
- Excellent written and oral communication skills including strong interpersonal skills, use of Microsoft Office packages.
- All positions within Life Without Barriers will be required to undergo probity checks including criminal record checks and working with children check and D