Strategic Account Manager

**Strategic Account Manager**

**Location: Brisbane, Australia or Perth, Australia**

**Model of Work: Hybrid**

Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

**Overview**

We are seeking a dynamic person to join our APAC sales team as a Strategic Account Manager for our software solutions. The Strategic Account Manager (SAM) will be part of an extraordinary team that delivers innovative business process software solutions for the Oil & Gas industry.

As one of our SAMs, you will be responsible for building and maintaining pre and post sales relationships with Quorum's customers while meeting short
- and long-term sales goals. Our talented solutions architects and solutions consultants will present strong technical presentations to the clients you engage and ensure a successful implementation of the solutions you sell. You will be responsible for engaging both existing clients and potential clients in this role: You should be excited by both nurturing current clients and expanding our footprint in current clients, and by captivating prospective clients.

**Responsibilities**
- Build full Account Plans for assigned accounts
- Work closely with our internal Quorum resources (Solutions Architects, Solution Consultants, and other Services team members) to create a compelling message for clients from initial contact through to end user experience: Ensure an exceptional Total Customer Experience at each account you manage
- Build and develop a trust-based, mutually beneficial relationship with principal customer sponsors (including executives and analysts) of the account
- Mature and formalize account relationship expectations and address all Quorum products and services with a growth strategy for each that maximizes "customer share" across all accounts
- Lead and foster company-to-company relationships to develop competitive immunity
- Attain targeted sales goals and performance through the effective management of resources
- Sponsor and institutionalize new and innovative ways of working in teams to meet customer needs/sales
- Identify new opportunities and build credibility with customers
- Comply with Quorum's policies and processes
- Load and update information into our systems (CRM, HR, etc.)
- Comply with our clients and prospects policies
- Being an active member of the team focused in building a cooperative and successful team environment
- Maintain current functional and technical knowledge of the entire Quorum offering
- Build and develop market awareness and brand recognition in the region
- Being an active member of the team focused in building a cooperative and successful team environment
- And other duties as assigned

**Objectives**
- Achieve sales objectives
- Strengthening existing relationships with existing clients at different Business Units
- Own the account Profile / Executive Briefing document for the accounts
- Set account strategy and formulate an account plan for all accounts with clear objectives and actions.
- Effectively manage any special deals to ensure that they are fully authorized without exception or ambiguity, and that they are accurately documented both internally and externally
- Work with Product Management, Marketing, and R&D to identify and validate product features and solutions required by target industry/clients. This includes presenting and soliciting target customer feedback on advanced product features, benefits, and future product direction concepts
- Define and execute a strategy aimed to drive the desired growth in the region
- Utilize product knowledge to deliver the value proposition to the customers.

**Requirements**:

- At least 5 years' experience in account management and/or software sales.
- Bachelor's degree or equivalent experience in a related technical, business discipline, or equivalent
- Advanced English level. All internal business-related communications (both verbal and written) will be conducted in English
- Strong presentation skills
- Ability to negotiate and present strategic proposals
- Ability to identify opportunity and close deals

**Preferred Skills**
- Highly motivated and innovative individual who can work independently while leveraging various internal and external