Tq2025-220 Customer Service Trainee

5 days ago

Brisbane, Queensland, Australia Queensland Government Full time

About Us
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.
At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queensland's reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work:
Safety First
Focusing on our customer
Taking responsibility
Showing initiative
Working together
Your Opportunity
TAFE Queensland, Brisbane Region is seeking a dedicated and enthusiastic Customer Service Trainee for a temporary full-time position within our Human Resources Team based at our South Bank campus. This 12-month role offers a unique opportunity to grow professionally and acquire valuable skills.
**As a Customer Service Trainee, you will**:
Proactively engage with customers across the business to resolve issues, gain product knowledge, and provide exceptional customer service.
Demonstrate professionalism, initiative, and a strong willingness to learn new skills.
Work alongside experienced staff to develop strong communication skills, contribute to team success, and build relationships with key stakeholders.
During your traineeship you will complete studies in Certificate III in Business and participate in placement opportunities within both the Educational Delivery and Corporate Services teams, gaining a comprehensive understanding of TAFE Queensland's work practices, policies, and procedures.
This role is an excellent opportunity to build a solid foundation for your career while contributing to the success of TAFE Queensland.
This position reports to the Manager, Human Resources (Operations).
Salary
The salary for this position starts at $32,864.67 (gross) per annum plus superannuation (under the age of 21).

**Benefits**:
Four (4) weeks recreation leave (accrued annually)
12.75% superannuation and salary packaging options available
Access to Employee Assistance Program
Annual staff recognition awards and years of service recognition
Highly Desirable
Queensland Certificate of Education
Possession of a "C" Class Queensland Driver's Licence.
How to apply
a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
a cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the 'How you will be assessed' criteria.
Applications must be submitted via TAFE Queensland's recruitment portal.
**Closing date**: Monday 17 March 2025 at 11:59pm
**Job Reference Number**: TQ2025-220
**Contact**:
Mrs Chantel Lyons
Senior Advisor, Human Resources

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