Infrastructure Services Officer

**Employment Status**

Permanent Full Time

**Program**

SWARH

**Location**

Swarh

**Salary**

$92,856.00

**Hours Per Fortnight**

80

**Position Summary**
- Pivotal role in the maintenance & provisioning of ICT services to the region's public hospitals
- Geelong or Warrnambool based with some regional travel required in south west Victoria
- Grow your skills at an organisation invested in your long-term development

**About the organisation**

South West Alliance of Rural Health (SWARH) is a government-established joint venture, supplying ICT shared services to acute public hospitals and associated health services within the Barwon and south west regions of Victoria, covering some 60,000 square kilometres.

SWARH aims to support health outcomes in these regions through centralised, expert, specialist ICT services and strategic solutions for its member health services and customers. The organisation is a critical component of the region's health sector; prioritising and optimising the health of the communities it serves.

**About the role**

The Services Officer fills a vital role in the within the Infrastructure Team, with responsibility for the effective delivery of a live service operation that meets the expectations and service levels agreed with members.

Reporting to the Storage & Compute Manager, your primary responsibilities will include but are not limited to:

- Administration and maintenance of Key Infrastructure Hardware
- Administration & support a large server fleet
- Provide Level 3 support to Citrix environment
- Administration and maintenance of Active Directory
- Assist with SCCM Package deployments and enhancements
- Liaise with SWARH Support Services to ensure user needs are met Release control and incident/problem management
- Mapping of system relationships and creation of custom dashboards in Vrealize

**To be successful in this role you will possess the following**:

- Use of Server Virtualization Software, via tertiary education or industry experience
- Experience working with Citrix XEN App
- Experience working with SANs and Blade Server Platforms
- Experience maintaining Active Directory,
- Experience with SCCM Application Deployment
- Experience with Vmware VROPS

Healthcare and Infrastructure/operations experience would be highly regarded but is not essential.

Knowledge of supporting Imprivata would be highly regarded but is not essential

**About the culture**

Join an organisation that recognises talent, develops leaders and values their staff. Enjoy the rewards, benefits and feel proud that you can be a key strategic partner.

**Barwon Health staff benefits**
- Flexible working arrangements
- Professional development
- Access to employee wellness facility
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

**About the Geelong Region, AUSTRALIA**

Sitting within one of Victoria's six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria's second largest city after Melbourne Derived from the local Wadawurrung name for the region; Djillong, (Geelong) is means "Tongue of Land".
- Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.
- High standard of schooling options throughout the area
- A stone throw from the Surf Coast and Great Ocean Road
- Appreciate beautiful parks, rivers, walks and wineries

To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.

**Diversity and Inclusion**

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person's uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
- This role must be fully vac_cinated for COVID-19 and influenza and meet the requirements of the Barwon Health immunisation policy.

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**Selection Criteria**

Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Tertiary Qualifications in Information Technology
Essential: Experience in the use of Server Virtualization Software, (VMWARE / AHV) via tertiary education or industry experience
Essential: Experience in working with vRealize Operations Manager
Essential: Experience working with Citrix XEN App in a large deployment
Essential: I agree to meet Barwon Health's immunisation requirements (including full COVID vaccination) as set out in Barwon Health's Staff Immunisation Policy as amended from time to time. I acknowledge that meeting this ongoing requirement is mandatory and a condition of any employment subsequently offered.

**Contact Person**

Alan