Strategic Account Manager

1 week ago

Sydney, New South Wales, Australia Coates Full time

**The next step in your career starts here**
- Lead national key accounts and drive strategic growth
- Flexible work and clear career development pathways
- Inclusive culture with strong community impact and perks

The Strategic Account Manager leads relationships with Coates' largest customers, developing and executing strategic account plans to drive sales and revenue. By engaging directly with key stakeholders, the SAM gains deep customer insights to deliver tailored solutions and long-term value.
You'll enjoy variety in your role including:

- Lead and embed a strong safety culture across the organisation and in all customer interactions, ensuring Coates commitment to uncompromising safety standards.
- Develop and execute account strategies that align with both Coates and customer goals, fostering high-value, long-term partnerships with key decision-makers.
- Use market insights and deep customer understanding to create tailored equipment and pricing solutions that meet evolving needs and stand out from competitors.
- Utilise relationships across the Coates ELT and collaborate with internal stakeholders to maximise account value and customer satisfaction.

**What you'll get in return**
We provide our team with a wide range of perks and benefits, including:

- Development and career progression pathways
- Access to our employee discounts, benefits and wellbeing program
- Purchased additional leave program
- Novated leasing and salary sacrifice
- 12 weeks Paid Parental Leave in addition to government parental leave scheme
- Volunteering opportunities through the Coates Foundation

**What you'll bring to the role**
- A tertiary qualification in a relevant field (preferred but not essential), and strong relationships across the hire industry and related sectors
- 5+ years' experience in a senior sales or key account management role, with demonstrated ability to build and maintain strategic relationships at all levels.
- A solid understanding of value-added selling, business development, with strong business acumen and data interpretation skills.
- Exceptional negotiation and influencing skills, backed by industry knowledge and an ability to understand and respond to complex customer needs.
- The capability to operate effectively in a fast-paced, results-driven environment

**Looking for more reasons to join Coates?**
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

**Coates. Equipped for you.

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