Partnership Liaison Officer

2 weeks ago

Perth, Western Australia Cash Converters Full time

**About Us**

We're a specialist automotive finance company who provide finance solutions to customers both directly and through our referring partner network. Our mission is fast and easy finance that works for our customers. Green Light Auto (GLA) is proudly part of the Cash Converters Group.

To us, we believe in being passionate & proud, tenacious problem solvers that just get stuff done We are a down to earth bunch that pride ourselves on helping people (customers and employees alike), to unlock possibilities in a no-nonsense, non-judgmental approach.

**The Role**

We are looking for a customer focus superstar to join the Green Light Auto Team in the Perth National Head Office to manage the partnership onboarding. In this role you will be reviewing, implementing and maintaining business systems and ensuring compliance with quality assurance principles and practices for Green Light Auto Finance.

**You will make a difference by**:

- Onboarding / offboarding requests from BDM's and brokers within established SLA.
- Ensuring all introducer accounts are in line with company and legislative requirements.
- Managing user access processes in a timely manner.
- Actioning customer and/or partner phone calls respectfully and professionally, or directing the call to an appropriate person or team.
- Providing support to the existing Finance/Sales Team where required with administrative activity.
- Performing relevant audit and compliance checks.

**What we are looking for**:

- Experience with accreditation process.
- Experience delivering repots.
- Strong administrative experience (3 years+).
- Demonstrated ability to build and maintain lasting business relationships.
- Demonstrated ability to organise and self-manage, including effective organisation and time management.
- Demonstrated ability to understand and meet customer needs.
- Sound computer and typing skills.

**Highly desirable**:

- Previous experience within the Automotive/Insurance/Finance industry is desired but not essential.

**Benefits for you**

Being a part of the Cash Converters group, our greatest asset are our people We provide a wide range of employee benefits to support and empower our people such as:

- Great work/life balance - flexible work environment
- Access to study leave
- Established employee recognition program
- Annual performance award event to celebrate our successes together
- Discounted health insurance

+ much more

**How to Apply**

**We support diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.**

**APPLY NOW**

**No recruitment agencies please

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