Healthcare Advocate

2 days ago

Sydney, New South Wales, Australia Bebeepatient Full time

About the Role
We are seeking a Patient Services Manager to oversee the patient journey, enhance patient engagement, and lead advocacy initiatives. The ideal candidate will partner with cross-functional teams to develop and execute best-in-class patient support programs across various disease states and brands.
Key Responsibilities:
Patient Support Programs: Design, implement, and monitor patient support programs to ensure compliance and excellence in program execution.
Strategic Partnership & Stakeholder Management: Lead Patient Services contribution to brand plans and activities, ensuring appropriate patient journey maps and relevant function guidance and processes are in place.
Patient Journey & Outcomes: Manage patient journey mapping workshops and develop patient engagement solutions with cross-functional teams.
Advocacy: Support the development of advocacy plans through engagement with Patient Advocacy Organisations.
Governance & Operational Excellence: Lead governance activities, manage third-party vendors, and ensure quality oversight of patient support programs.
Requirements:
Bachelor's degree in nursing, healthcare, business, or related field required, advanced degree is a plus.
Demonstrated experience in Pharmaceutical/Biotech sectors, with a preference for backgrounds in Government Affairs, Policy, or Advocacy.
Proven track record in conducting Advocacy or Policy initiatives.
Strong understanding of Healthcare Policies, Advocacy, Healthcare System Navigation, Planning, and Innovation.
Excellent communication and stakeholder management skills, adaptability, and problem-solving.
Proficient in using AI-generated insights to enhance patient engagement, automate support program operations, and leverage AI-powered communication platforms for stakeholder collaboration.
What We Offer:
Ongoing training and professional development opportunities.
A collaborative and dynamic work environment.
Competitive compensation and benefits package.

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