Healthcare Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeCare Full time $70,000 - $75,000
Client Centred Care Coordinator

Amplar Health is an ambitious organisation with a vision of becoming Australia's leading Hospital in the Home service provider. We aim to improve healthcare experiences and champion greater access, choice, and control for people in Australia when it comes to managing their health.

As a Care Coordinator, you will work closely with our team to ensure comprehensive client-centred management plans are achieved for our clients. This involves conducting initial phone assessments, care planning, and goal setting, as well as coordinating in-home services to support clients receiving care at home.

You will build and maintain effective relationships with various stakeholders, monitor patient progress, and update care plans as necessary. You will also liaise with healthcare professionals and specialists, provide telephone support, education, and advice, and discharge planning including referrals to long-term services.

The ideal candidate will be an experienced clinician with a customer-focused approach and a drive to deliver best practice outcomes across our programs. You will bring a clinical background in an acute hospital setting and have 3-5 years' experience as a Registered Nurse with unrestricted registration.

Key Responsibilities:
  • Conduct initial phone assessments, care planning, and goal setting
  • Coordinate in-home services to support clients receiving care at home
  • Build and maintain effective relationships with various stakeholders
  • Monitor patient progress and update care plans as necessary
  • Liaise with healthcare professionals and specialists
  • Provide telephone support, education, and advice
  • Discharge planning including referrals to long-term services
Requirements:
  • Experienced clinician with a customer-focused approach
  • Drive to deliver best practice outcomes across our programs
  • Clinical background in an acute hospital setting
  • 3-5 years' experience as a Registered Nurse with unrestricted registration
  • Recent experience in care coordination (highly desirable)
  • Strong customer service orientation and relationship management skills
  • Excellent clinical reasoning skills
  • Ability to work in a fast-paced environment
  • Proficient computer skills to enable fast and accurate data entry into electronic medical records
What We Offer:
  • Impressive private health insurance
  • Discounts on pet, car, and travel insurance
  • A digital platform for your mobile that gives you access to a range of clinical health and wellbeing services
  • Ongoing professional development

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