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Event Operations Manager

3 weeks ago

Sydney, New South Wales, Australia Autograph Collection Full time

Overview
Event Operations Managerrole atAutograph Collectionat Pier One Sydney Harbour.
At Pier One, every event is an opportunity to create something extraordinary.
We're looking for anEvent Operations Managerwho's passionate about service excellence, thrives in dynamic environments, and leads with precision and heart.
If you love orchestrating seamless events and inspiring teams to deliver unforgettable experiences, this is your moment.
Job Number25139798
Job CategoryEvent Management
LocationPier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?
N
Position TypeManagement
About The Role
As theEvent Operations Manager, you'll be the driving force behind our event execution from setup to service to pack down.
You'll lead banquet teams, manage inventory and logistics, and ensure every function reflects our commitment to quality and guest satisfaction.
Your leadership will shape the success of weddings, conferences, galas, and everything in between.
Responsibilities
Execute events to the highest standards, ensuring every detail aligns with Banquet Event Orders and guest expectations
Lead and inspire banquet leaders and service staff, fostering a culture of excellence and teamwork
Monitor financials, control beverage inventory, and manage departmental assets
Conduct pre-event inspections and ensure rooms are impeccably set and maintained
Schedule staff to meet service standards while optimizing profitability
Maintain cleanliness and sanitation across all banquet areas
Communicate clearly with internal teams and clients to ensure flawless execution
Attend and lead key meetings including BEO reviews, pre-cons, and daily stand-ups
Act as a liaison with kitchen teams to ensure seamless food and beverage service
Project supply needs and manage orders for equipment and presentation materials
Promote guest satisfaction and respond to feedback with professionalism and care
Uphold and reinforce all operational standards, policies, and procedures
About You
Proven experience in banquet or event operations, preferably in a hotel or hospitality setting
Strong leadership, communication, and problem-solving skills
Calm under pressure with a proactive, solutions-focused mindset
Passionate about delivering exceptional guest experiences
Skilled in inventory management, scheduling, and event logistics
Knowledge of food and beverage service standards and event presentation
Comfortable with technology and event management systems
Flexible availability including evenings, weekends, and holidays
Full working rights in Australia
Why You'll Love It Here
Be part of a team that celebrates creativity, collaboration, and service excellence
Enjoy complimentary meals, coffee, and uniform care
Access exclusive hotel and travel discounts for you and your loved ones
Grow your career with world-class training and development programs
Thrive in a supportive, inclusive workplace culture
Participate in our Employee Assistance Program and referral incentives
Ready to lead unforgettable events with precision and passion?
Apply now and help us create extraordinary moments at Pier One.
Equal Opportunity and Accessibility
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all.
If you have a disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation.
If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management
Industries: Hospitality
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