Poolside Food

1 week ago

Perth, Western Australia Crown Resorts Full time

Company DescriptionBETTER BEGINS HERE
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.
We value passion, creativity, and an appetite for change - for the better.
Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The roleThe Assistant Manager – Poolside F&B oversees the daily operations of the poolside food and beverage outlets at Crown Towers.
The role focuses on leading the F&B Supervisors and F&B Attendants to deliver exceptional guest experiences.Key Responsibilities: Delegate key tasks and activities amongst team members to ensure efficient service delivery.Oversee the presentation and cleanliness of all poolside food and beverage facilities.Foster an expectation within the team to focus on creating exceptional guest experiences.Ensure workplace instructions and procedures are followed, current and accessible.Engage with guests regularly to gather feedback and support continue improvement in service delivery.Uphold high standards of guest service.Assist in the coordination and delivery of functions and events within the pool areas.Assist in monitoring and reviewing monthly P&L figures and provide relevant insights to the Pool Operations Manager.About youMinimum of 2 years in a supervisory or assistant management capacity within food and beverage operations.Experience working in a five-star resort-style or luxury hospitality environment.Proven ability to support and manage staff across multiple service areas and operational functions.Experience in building and maintaining effective working relationships within a commercial environment.Operational and technical knowledge of leisure facilitiesEffective communication and interpersonal skills

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