Group People

1 week ago

Sydney, New South Wales, Australia Odd Culture Group Full time

Odd Culture Group operates a diverse set of well-respected hospitality institutions in Sydney; a portfolio ranging pubs, restaurants, live music spaces, retail, and bars. Our venues are known for their unique brands and concepts, exceptional customer experiences, and cutting-edge food and beverage offerings.

As a disruptive force in the industry, Odd Culture Group is constantly evolving to position Sydney's hospitality scene as a hub for exceptional, community-focused venues, while fostering engagement with the live arts and performance industries. We believe in creating a diverse and inclusive company with opportunity for our people, as well as delivering the best possible product and service with kindness and humility, and the resulting work culture is dynamic and passionate.

**Position Overview**:
**Key Responsibilities***:
**_Recruitment_**
- Develop and manage our staff experience processes - including interviewing and reference checking, induction, training, and onboarding processes, as well as facilitating the cultural development of our teams. Due diligence of recruitment and ongoing interpersonal management
- **_Training & Development_**
- Facilitate training programs for staff across multiple fields, including interpersonal leadership
- Facilitate and manage training programs in partnership with our product teams and department leaders
- Provide mentorship and training in communication skills and cultural sensitivity Develop and manage employee onboarding projects for new staff
- **_Employee experience and performance management_**
- Be the point of contact and responsibility for HR matters: employee evaluations, complaints, progression, sponsorship and immigration, performance management, et al.
- Deescalation and conflict resolution
- Act as a point of contact for staff feedback and queries and provide continuity of communication for staff
- Assist with transparency of our cultural values and how these are represented by staff in each role Manage venue teams to problem-solve matters of interpersonal conflict and instil cultural leadership that resonates with the Group's values
- **_HR Compliance_**
- Maintain integrity of our HR processes, including record-keeping and fastidious communication with staff
- Chair the Staff Safety Committee, and ensure that serious HR incidents are brought before it.
- Develop and update policies within the People & Culture remit. Liaising with consultants
- **_Employee Wellness_**
- Identify and develop ways of enriching staff experiences across the group
- Ideate and execute activities to nourish the experience of staff - including team-building, ongoing communication, fostering openness and creating opportunities for staff to connect with each other.
- Work with our directors on points of cultural advocacy and leadership
- Work with venue managers to foster harmonious relationships across the group, and assist with staff feedback, queries, and concerns

This is a pivotal leadership role for creating innovative change in the hospitality industry amongst highly experienced and motivated industry figures, and to grow and develop in an open-minded and dynamic environment which encourages forging new paths.

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