Hotel Guest Service Agent

5 days ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time

There has never been a better time to join The Star Gold Coast team within our Hotel Department

A great opportunity has arisen to join the Hotel team at the Dorsett Hotel as a **Hotel Guest Service Agent**. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay.

**What are we looking for?**
- Extensive guest service experience in Front Office/Guest Services
- Previous experience in a 5-star establishment advantageous
- Good keyboard skills with knowledge of hotel check-in systems (Opera Cloud highly regarded)
- A high level of proficiency with Microsoft Office (Word/Excel/Access)
- The ability to speak a second language (highly regarded but not essential)
- Sound knowledge of the local area and surrounds
- Outstanding presentation and communication skills
- Flexibility to work across a 24/7 roster

**What can we offer you?**
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform laundered and ready for you daily on property
- Rosters confirmed in advance and available direct to your mobile
- 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
- Opportunity to join an established and large team, with endless career growth to learn and develop your career
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

**About us**

The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

**It's your move**

**Make your next move by clicking the link

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Australia Full time

    Join to apply for the Guest Service Agent role at Imperial Hotel Gold Coast Australia.Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants,...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Australia Full time

    Join to apply for the Guest Service Agent role at Imperial Hotel Gold Coast Australia. Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants,...

  • Guest Service Agent

    1 week ago

    Gold Coast, Queensland, Australia Dorsett Gold Coast Hotel Full time $40,000 - $60,000 per year

    Join our dynamic team as a Guest Service Agent This casual role offers flexible hours and the opportunity to deliver exceptional guest experiences in a fast-paced environment. Perfect for those seeking flexibility while gaining valuable hospitality experience.Dorsett Gold Coast is a stylish and contemporary hotel located in the vibrant heart of the Gold...

  • Guest Service Agent

    7 days ago

    Gold Coast, Queensland, Australia Alpha Sovereign Hotel Gold Coast Full time

    OverviewWe are seeking a professional, customer-focused Guest Service Agent (GSA) to join our front office team at the Sovereign Hotel on the Gold Coast.In this role, you will be the face of our hotel, ensuring every guest receives a warm welcome and exceptional service throughout their stay.The ideal candidate will have previous hotel or accommodation...

  • Guest Service Agent

    7 days ago

    Gold Coast, Queensland, Australia Alpha Sovereign Hotel Gold Coast Full time

    Position OverviewWe are seeking a professional, customer-focused Guest Service Agent (GSA) to join our front office team at the Sovereign Hotel on the Gold Coast.In this role, you will be the face of our hotel, ensuring every guest receives a warm welcome and exceptional service throughout their stay.The ideal candidate will have previous hotel or...

  • Guest Service Agent

    1 week ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Full time $60,000 - $80,000 per year

    Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a stunning waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Australia Full time

    Overview Imperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Australia Full time

    OverviewImperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience. The hotel boasts a waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel. Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon...

  • Guest Service Agent

    9 hours ago

    Gold Coast, Queensland, Australia Imperial Hotel Gold Coast Australia Full time

    OverviewImperial Hotel Gold Coast (formerly Palazzo Versace) offers the ultimate luxury hotel experience.The hotel boasts a waterfront location, breath-taking architecture, lavish accommodation and Italian craftsmanship across the hotel.Indulge in award-winning restaurants, memorable meeting and event spaces, The Beauty Room, wellness centre, water salon and...

  • Guest Service Agent

    2 weeks ago

    Gold Coast, Queensland, Australia Alpha Sovereign Hotel Gold Coast Full time

    OverviewWe are seeking a professional, customer-focused Guest Service Agent (GSA) to join our front office team at the Sovereign Hotel on the Gold Coast. In this role, you will be the face of our hotel, ensuring every guest receives a warm welcome and exceptional service throughout their stay. The ideal candidate will have previous hotel or accommodation...