Aps3 Participant Support Officer

3 days ago

Sydney, New South Wales, Australia Chandler Macleod Full time

Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years.

Chandler Macleod is currently recruiting for an experienced
**APS4 Administration Officer**
***to join a leading Federal Government agency. This is an immediate start with a contract term of
**12 months**
**with 3 locations available Burwood, Surry Hills or Bankstown**

Responsibilities may include but are not limited to:

- Managing and resolving participant matters by actioning planning tasks
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Business systems.
- Experience in the disability, health or aged care sector

Please note that to be eligible for this position you must be an
**Australian Citizen.**

If you are interested in the position, then please click on the

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