Customer Service

**Job Number**:
500048

**The details**:

- Permanent Full Time
- $69,344 pa (including allowances) + 12% super + leave loading
Qld Local Government Industry Award (Stream B) - Level 5 of EBA5
- 9 day fortnight, repeating roster working any 5 days in 7
- 76 hour fortnight
- Location: Dakabin Waste Management Facility

**About our opportunity**

The Weighbridge Attendants at our Waste Management Facilities are the key **customer service** team for all visitors to our sites, operating the weighbridge system (Mandalay) and as the key point of contact for advice from **residential and commercial visitors**, on disposal and recycling matters, as well as fees and other policies and procedures.

Other activities include:

- Providing assistance to customers ensuring disposal meet all associated statutory and council environmental requirements, from the Weighbridge, and across the facility
- Promoting diversion from landfill and resource recovery
- Working across different areas of the Waste Management Facility
- Handling end to end administration and financial processes
- Ensuring compliance with all current legislation, approved standards, policies and procedures.

**About you**

Our sites have a high volume of visitors, particularly on weekends, and we need your outstanding customer service and communication skills to engage with a range of different stakeholders from the public to contractors. You'll also have:

- Great experience working on operational tasks in a regulated work environment with health and safety as of high priority
- Ability to work constructively and efficiently as part of a team of weighbridge attendants
- Sound experience in the administration of operational financial tasks
- Current C class driver's licence (required)
- Construction Induction Card competency (required)
- Available to participate in a repeating roster, including some weekend days (required).

**Why City of Moreton Bay?**

What you do with your life matters. It's the same with your career.

We're the third-largest council in Australia and one of the fastest-growing areas. As Australia's newest city, we're building something that's never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we're focused on the vital work we do today. But we're also focused on the future. On what _can be_ - for our city, our Council and your career.

Here's what you'll love about a career with us:

- **See it.** To build a city of the future, first, you have to _see it_. The polycentric city we're building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that's never been done before.
- **Shape it.** You'll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters - and it's yours to shape and own.
- **Live it.** Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don't live here, you'll still find pride and connection in so many ways with our successful, resilient team.

You'll also enjoy a range of other benefits:

- Find a better work-life balance with a nine-day fortnight.
- Advance your skills and career through our Study, Training And Research Scheme (STARS).
- Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
- Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
- Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program.

**Ready for a career that matters?**

Join City of Moreton Bay, and help shape our city of the future.

As part of the recruitment process, applicants will be required to undergo a medical and hearing assessment with an independent professional nominated by Council, and a National Criminal History Check (all at no cost to you).

**Your Future City.**
**See it. Shape it. Live It.**

**Advertised**:
29 Nov 2024

**Applications close**:
08 Dec 2024 23:55