Home Care Coordinator

If you are a great Coordinator here's an opportunity for you to make a positive contribution to the community, be a part of a dynamic team and take on a rewarding role. If you have a genuine passion for working with older people living in the community and have a professional, positive "can do" attitude, then we would love to hear from you.

**We can offer**:

- Competitive Salary and Company Vehicle
- Work in a dedicated professional team
- Fantastic company culture
- Comprehensive induction and staff training
- On-going education and training for all employees
- Family-friendly work environment

**About You**:
To be successful in the role you will be dedicated to working with clients living in their own homes and community to live their best lives. You need excellent communication skills both written and verbal, compassion, and empathy for others, with a natural ability to adapt to the client's style. You are able to prioritise work and enjoy working in a dedicated team environment that is often changing to meet our clients needs.

**The Role**:
The role is engaging and dynamic, requiring you to have a customer service client-centered approach as you are the focal point of contact for St Louis Clients. The role requires proficient case management skills that promote choice, well-being, and independence for your clients; you will work with your clients to develop support and care plans and manage individual budgets. The role requires ongoing assessment, reviews, and coordination of client choices and changing needs and requirements.

As Home Care Cooridinator you will ensure effective and efficient delivery of flexible, individually tailored Home Care packages to people who fall within the eligibility criteria of the Home Care Package Program, and ensuring compliance within the Aged Care Quality Standards.

**Role requirements**:

- Tertiary qualification in health, community, aged services, nursing, social/human services, or equivalent industry experience and education
- Working knowledge of the My Aged Care processes, and home care funding streams for home care packages.
- Sound understanding of the Aged Care Quality Standards
- Excellent decision-making and problem-solving skills to manage the provision of quality services, whilst balancing the choices of clients, staff, and the organisations you work with.
- Strong interpersonal skills with a continuous improvement approach
- Excellent verbal and written communication with the ability to problem solve, negotiate, and mediate
- Understanding of casework practices for the aged, and people with complex needs including dementia
- COVID vaccinations and boosters and and ongoing Influenza immunisation
- National Police Clearance (Aged Care) with nil disclosable history
- Unrestricted SA motor vehicle driver's license
- Proficient IT Skills using Microsoft 365 suite, and other databases essiential
- A knowledge of CIM is highly desirable

**About Us**:
When you join St Louis, you will be joining and learning from a growing business with more than 76 years of experience in delivering best-practice care and support to older people. Our service is underpinned by our core values**:Dignity, Respect, Choice, and Fairness**.

Our care is based on our motto **"let our family help take care of yours"** and our focus is on improving the quality of living for our clients. Living true to our values, we've grown through the many changes in aged care over the decades, always providing the highest standards of care and safety for our clients and our staff.

**We are growing across the State and looking for the right people to join our dedicated teams**

If you're excited by this opportunity then we'd love to meet you.