Quality Assurance Analyst Rural Bank

About us

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart

Our time is now. We are challenging the status quo and we're excited about our future

About the role

This is an opportunity to join Rural Bank, the agri specialist arm of the Bendigo and Adelaide Bank group as Quality Assurance Analyst in the Quality Assurance Team where your role will be responsible for reviewing, recording and providing feedback to the Sales team and others on the quality of Lending submissions as well as to the Operations team and others on the quality of customer Letters of Offer, Security documents and other customer documents prepared by Agribusiness Support Officers.

You will also assist with identifying training gaps and skill development of Operations and Sales teams where requested, and work with QA staff across operations to ensure consistency of Quality criteria and processes, suggest improvements, and assist other teams where directed to maintain service levels, as well as assisting with administrative tasks and reporting functions

This is a Permanent Full time position where we are open to all locations - Brisbane, Bendigo, Adelaide, or any location - all will be considered

About you

**You will have**:
Experience in a financial or banking environment
Experience in coaching and providing constructive feedback
An understanding of the Agribusiness environment is desirable but not essential
Experience in risk identification, banking compliance and data quality
Maintains highly accurate approach with constant attention to detail essential
Understanding of business and commercial environment
Relationship management and interpersonal skills
Analytical, problem solving and negotiation skills
Communicate effectively both in written form and orally at all levels
Strong administrative skills, accuracy, and attention to detail

What we offer

We will provide training and coaching to ensure your ongoing success in the role as well as provide opportunities to expand your career progression within our business.

We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.

On top of this we also provide a wide range of other staff benefits on our products and services.

Why us?

Rural Bank believes the future for agriculture is bright. We are committed to providing exceptional financial services, knowledge and leadership for Australian farmers to grow, and you can be part of it.

We are a specialist rural lender who understands the cycles in agriculture, assisting farmers to obtain appropriate finance to grow their farming business. We offer relevant industry insights to assist in making informed business decisions. We also offer our customers the opportunity to support the development of regional communities through our partnerships and initiatives.

There's so much more to a career with Bendigo and Adelaide Bank than just banking. Get real benefits, work life balance and flexibility. You bring your brilliant mind and we'll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

Further Information

**Please note**: Screening and interviews may commence prior to closing date.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.