Area Supervisor

7 days ago

Melbourne, Victoria, Australia Bic Consolidated Full time

**Company Description**
BIC Consolidated is a leading provider of cleaning services, and we are seeking a motivated and detail-oriented** Area Supervisor** to join our team in Melbourne.

**BIC Consolidated's Core Values & Unique Selling Points**

BIC Consolidated drives the industry with innovation and ethical practices with our core values being Safety, Respect, Team Work, Commitment to Employees, Honesty and Customer Focus.

Our USP's are within the investment in our people, sustainability, innovation and technology and by ensuring full transparency.

**_

**What You'll be Doing**
- Manage daily cleaning operations across multiple sites, ensuring contract performance and KPIs are consistently met.
- Act as the main point of contact for clients, building strong, long-term relationships and addressing any issues promptly.
- Lead and support site supervisors and cleaning staff, ensuring high standards, proper training, and team compliance with company procedures.
- Conduct regular site inspections and quality audits, ensuring service levels and safety standards are maintained.
- Oversee staff rosters, attendance, and performance, coordinating replacements as needed and liaising with Payroll for timely processing.
- Manage budgets and control stock, placing orders and coordinating with Procurement as required.
- Monitor and report on external contractors, and identify opportunities for service improvement or additional work.
- Ensure all work is carried out in line with WHS, environmental, and company policies, maintaining clean and compliant site environments.

This position is a Full-Time position with the following work schedule:

- Monday to Friday
- 2:00 PM - 9:36 PM

**Qualifications**
You must possess sound knowledge and understanding of operations in the cleaning industry and have exceptional customer service, along with the ability to set goals, lead and develop others.

We would love to meet you if you can confidentially show us that you hold these essential skills:

- 2-3 years of proven experience in supervising multi-site operations within the cleaning or facilities services industry
- Excellent interpersonal and communication skills for effective client and team engagement.
- Ability to work independently and collaboratively in a fast-paced environment.
- Ability to be organised and be able to meet deadlines.
- Ability to identify customer needs and challenges.

**Requirements**:

- You must have full work rights within Australia
- A current clear Police Check

**Additional Information**:
- Respectfully we will not be engaging with recruitment agencies at this time._

**BIC Consolidated is an Equal Opportunity Employer and encourages Aboriginal and/or Torres Strait Islanders to apply.

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