Salesforce Functional Consultant

1 week ago

Sydney, New South Wales, Australia Cognizant Full time

**The Role**:
As a Salesforce Consultant you will be an allrounder work closely with client stakeholders and provide them with Salesforce functional expertise High level duties will include stakeholder management facilitate workshops for requirements elicitation conduct as-is assessment of business processes develop to be state document requirements in a form of user stories and categorize them in the form of themes and epics work closely with the technical team and ensure that proposed solution meets.

**In your first few weeks in this role, you can expect to**:
Salesforce consultant with minimum 10-12 years of experience.
- Planning & Facilitation of workshops & Discovery playback.
- Defining business scenarios
- Assessing the current state from business and process perspective
- Designing processes (As-Is and To-Be)
- Documenting actions from workshops and communicating with stakeholders
- Works with the WW BA and the Product Owner to ensure that functional requirements are accurately captured and conveyed to the project team through process maps and well written user stories.
- Aligning the to-be processes to the Salesforce best practices & existing partner hub design creating a framework for the solution
- Defining and grooming requirements (in the form of Features/Epics and User-stories)
- Conveying requirements to the project team
- Removing project team blockers on a day-day basis
- Working with the WW business analyst to resolve open queries
- Preparing and Presenting Sprint demo showcases
- Assisting in testing/test data for the internal QA team
- Works with the testing team (SIT) to triage, replicate and resolve defects
- Provide consulting on best practices & solutioning on Salesforce
- Implementation in Setting up new users and profiles, Custom objects, workflows, permissions, Reports, Dashboards and Views

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:

- You can pursue innovative career tracks and opportunities here
- You can enhance your professional development through education and dedicated training
- We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.

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