Service Reception

5 days ago

Melbourne, Victoria, Australia Eagers Automotive Full time

Supportive team | Positive workplace environment
- Large range of employee benefits | Access to health + wellbeing support
- Largest automotive retailer | Opportunity to develop professional skills/career

**Essendon Kia is now seeking an energetic, professional and motivated Service Receptionist to join our high volume Service department.**

The role is to assist our busy team with provision of a high quality customer service experience for all callers and guests to the dealership on a daily basis.

We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of great guest service and promotes a positive brand image.

**Do you have?**
- Strong administration skills
- Working knowledge of MS Office Suite including MS Outlook and Excel
- Ability to understand customer requirements and provide service to a high level
- Manage and schedule customer service bookings
- Ability to meet deadlines and communicate when this is not possible
- Ability to provide a consistent high level of customer service during busy times in reception and on the phone
- Well-developed written and spoken communication skills

**Here is why you should join Australia's largest automotive retailer**:

- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
- We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
- Eagers Automotive is an equal opportunity employer that values diversity in the workplace._
- Health insurance

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