Night Manager, Shangri-La Sydney
1 week ago
Join to apply for the
Night Manager, Shangri-La Sydney
role at
Shangri-La Group
Overview
Shangri-La Sydney is one of the city's most iconic luxury hotels, offering world-class service, stunning harbour views and an unwavering commitment to excellence. We are seeking a Night Manager to join our leadership team and ensure seamless overnight operations while delivering an exceptional guest experience.
Responsibilities
Manage and supervise all overnight hotel operations.
Provide professional and personalised guest service.
Resolve guest concerns efficiently and effectively.
Ensure compliance with safety, security and operational procedures.
Support and motivate team members to achieve performance goals.
What We're Looking For
Previous leadership experience in Front Office or hotel operations.
Strong problem-solving skills and the ability to remain calm under pressure.
Excellent communication and interpersonal abilities.
Flexibility to work overnight shifts and weekends.
A genuine passion for hospitality and guest experience.
Why Shangri-La Sydney
Work in one of Sydney's most prestigious luxury hotels.
Opportunities for professional growth and career development.
Competitive remuneration and employee benefits, including discounted stays across the Shangri-La Group.
A supportive and inclusive workplace culture.
Employment details
Employment type: Full-time
Job function: Management and Customer Service
Industries: Hospitality, Travel Arrangements, and Food and Beverage Services
Seniority level
Mid-Senior level
Sydney, New South Wales, Australia
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