
Member Solutions Consultant
6 days ago
**Take hold of a monster opportunity Full-time permanent opportunities now exist to join our Member Services team based in Melbourne, to start 11 November 2024.**
**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.
**About the role**
As part of our Member Services team, you will support Australian Retirement Trust members, employers and external financial advisors with account, product, and legislation enquiries as well as providing General Advice where suitable.
You will listen to understand each member's needs, empowering them to learn more about how they can maximise their retirement savings and guiding them to make the right decisions. This can be through times of hardship or life changing events, so empathy is key.
We are all about delivering the best member experience, and we firmly believe that by looking after our people our people will look after our members.
These roles are available as **permanent, full-time** opportunities.
**About you**
It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you'll tick some of the following boxes too:
- Be customer focussed with experience working in a service-based industry e.g. retail, hospitality, contact centres
- Have an aptitude for learning and be comfortable with change
- Listen to understand so you can assist our members through life's highs and lows
- Have natural resilience and patience which will help you manage through peak periods and high-pressure situations
- Enjoy working in a structured environment recognising that your team, and our members, rely on you being in the right place at the right time to support them
- Be a great communicator, clear and concise, (including written, verbal, and interpersonal skills) with the ability to influence outcomes, including conflict resolution
- We live in a digital first world and we also work in an environment where your experience of using technology for work will be essential
You will be required to complete an **initial 4-week blended learning program**. This program includes classroom-based training and assessment activities that provide foundational knowledge to ensure your success in the role.
Our Member Services Contact Centre operating hours are **Monday to Friday, 6:00am to 9:00pm** and you will need to be flexible to commit to a rotating roster. You must be available to **start on Monday, 11 November 2024.**
**About us**
Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you'll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.
We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different. It's why we're part of the Circle Back Initiative.
-
Manager Of Solution Consulting
6 days ago
Melbourne, Victoria, Australia Relex Solutions Full timeRELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech...
-
Solutions Consultant
6 days ago
Melbourne, Victoria, Australia Konica Minolta Business Solutions Australia Full timeAbout the roleWe are looking for an experienced and driven Solution Consultant who can maximise revenue potential by continually developing Konica Minolta's market exposure within the industrial print sector. We are looking for individuals who live for the next big challenge. We seek to employ the brightest and most forward-thinking talent.In consultation...
-
Technical Presales Solution Consultant
1 week ago
Melbourne, Victoria, Australia IPTel Solutions Pty Ltd Full time $90,000 - $120,000 per yearSummaryThe Technical Pre-Sales Solutions Consultant (SC) partners with IPTel Account Managers (AMs) to drive a consultative selling approach, providing technical expertise throughout the sales process. The SC plays a key role in understanding client requirements, designing customised solutions, validating technical feasibility, and defining the scope...
-
Solutions Consultant
6 days ago
Melbourne, Victoria, Australia Palo Alto Networks Full time**Company Description** Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done,...
-
Solutions Consultant
6 days ago
Melbourne, Victoria, Australia Lee Hecht Harrison (Global) Full time**What does an exceptional **A/NZ** **Solutions Consultant** do?**- The_- _- A_- /NZ _- Solutions Consultant_- _- (A_- /NZ_- _- CP) _- reports to the _- Solutions Consultant_- Zone Leader_- , _- APAC_- ,_- _- with_- in the CIPO._- _- to _- convert opportunities_- and 2) to have overall responsibility for all phases of the engagement_- and ensur_- e_- client...
-
Senior Solution Consultant
5 days ago
Melbourne, Victoria, Australia beBeeLeader Full time $180,000 - $200,000Leadership Opportunity for Senior Solution ConsultantWe are seeking a seasoned leader to oversee our team of solution consultants in Australia and New Zealand.Develop and implement strategies to drive team performance, foster innovation, and deliver exceptional customer service.Establish goals, objectives, and key performance indicators (KPIs) for the team,...
-
Basis Consultant
1 week ago
Melbourne, Victoria, Australia Dyflex Solutions Full time $90,000 - $120,000 per yearDyFlex Solutions is an Australian SAP Platinum Partner with a well-deserved reputation of being a leader in developing and implementing SAP Solutions. We are an innovative professional services company and are proud to serve our customers with state-of-the-art deliverables with a focus on latest SAP technology.We are seeking a Basis Consultant to be based in...
-
Solution Consultant
1 week ago
Melbourne, Victoria, Australia MRI Software Full timeJoin to apply for the Solution Consultant role at MRI Software3 days ago Be among the first 25 applicants Join to apply for the Solution Consultant role at MRI Software Get AI-powered advice on this job and more exclusive features.As a Product Specialist, you will be responsible for assisting clients in implementing our software solutions and ensuring smooth...
-
Digital Solutions Consultant
6 days ago
Melbourne, Victoria, Australia Zircodata Full time**Locations**:Convenient locations both urban and city based across Australia, with easy to access public transport, local eateries and coffee shops with free parking available at most sites.**Work Hard, Play Hard**:We always work hard and give our best. But we also know how to play hard too. Join us for a round of table tennis at lunch times or when you...
-
Solution Consultant
2 weeks ago
Melbourne, Victoria, Australia Thomson Reuters Full timeSolution Consultant - Indirect Tax AustraliaJoin to apply for the Solution Consultant - Indirect Tax Australia role at Thomson ReutersSolution Consultant - Indirect Tax Australia6 days ago Be among the first 25 applicantsJoin to apply for the Solution Consultant - Indirect Tax Australia role at Thomson ReutersGet AI-powered advice on this job and more...