Product Designer

**Development opportunities to expand your existing design skills to take your experience to the next level**:

- **Be part of a design team which has a supportive, engaged and collaborative culture with great leaders who inspire and energise their teams**:

- **Influence customer led solutions and deliver impactful design**:

- **Uplift design maturity across the entire enterprise; become be part of this amazing change**

**It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.**

Here at NAB, we value design, and we ensure that design is at the forefront of our decision-making process. Our design ambition is simple - design and launch experiences that inform, empower and delight customers and colleagues, creating lasting value for customers and for our business.

**About the role**

Join one of Australia's largest design teams as a Product Designer led by our new Chief Design Officer.

We, the nab.design team, are looking for amazing Product Designers to make a difference to millions of our customers who connect with us daily. We do this by instilling the following Design Values:

- Respect and trust one another to deliver
- Seek to collaborate
- Take ownership and be accountable
- Maintain a learner's mindset
- Create quality work consistently

**What you'll bring**:

- Solid experience working as a product designer or UX/UI designer
- Experience within finance or service industries
- Working knowledge of the design process, Experience Design methodologies and principles
- Experience working within agile environments, using relevant practices and principles such as: Value Proposition, Minimum Viable Product, User stories, Rapid Prototyping, etc.
- Ability to execute discovery research approaches, and understanding of a variety of research methodologies
- Design skills and the ability to support the creation of artefacts such as insights and recommendations papers, Customer Journey Maps, Service Blueprints, and Personas
- Experience in visual design and user interactions
- Exposed to design tools such as Figma, Survey tools, and other digital collaboration tools

**Your Skills and Experience**:

- **Mindset**:

- **Journey Mapping **- Experience in stakeholder, empathy and journey mapping and creating personas and archetypes
- **Research **- Perform desktop research such as landscape and literature reviews, competitive analysis and go to market analytics
- **Interviews and Testing **- Conduct interviews and testing using various techniques and work with more senior designer to translate insights into solid design solutions
- **Benchmarking **- Basic understanding of key metrics for evaluating usability and overall user experience using benchmarking tools such as System Usability Scale (SUS) and Standard User Percentile Rank Questionnaire (SUPR-Q)
- **Storyboards and Userflows **- Experience in scenario planning, creating story boards, userflows, taskflows and wireflows including error scenarios and task analysis.
- **Prototyping **- Experience using a variety of prototyping methods including low, mid & high fidelity prototypes, wireframes, interaction design, information architecture and accessible content hierarchies, flow sequencing, and page-level structures.
- **Design System and Digital Layout** - Experience with design systems including creating component design & specification and experience patterns. Experience creating digital layouts and responsive design.
- **Accessibility - **Awareness of accessibility guidelines to create inclusive design
- **Collaboration**:

- Ability to collaborate closely with a cross functional team of Designers, Product Owners, Technical Analysts, Engineers/Developers and other experts across the business to assist with defining cohesive, accessible, attractive design standards, interaction patterns and styles across our entire suite of products.
- **Communication**:

- Experience communicating between technical and business stakeholders, building rapport and maintaining stakeholder relationships, communicating confidently and presenting in a clear, concise and articulate manner to all stakeholders**.**

**A diverse and inclusive workplace works better for everyone**

At NAB, we're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

**More focus on you**

We're committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our collea