Systems Analyst, Document Services

**Req ID**: 39324

**Department**: Tech ANZx

**Division**: Technology

**Location**: Melbourne
About the role

As a Systems Analyst within our 'Document Services' area, your team's mission is to focus on solutions that transform the way we generate, process and store customer documents. You'll work closely with multiple teams that are defining ANZ's new business propositions and the services required to build business features. Your core objective will be to support our 'Document Services' area to build re-useable document management services.

You'll be exposed to exciting new technologies to build business capabilities such as document generation, classification, data extraction, retention management and cloud-based storage. Additionally, you'll interface with many new online solutions such as our 'Buy and Own a Home' and 'Manage My Money' value streams that are working to deliver digital-first customer experiences.

What will your day look like

Partnering with the team's Product Owners to validate requirements and priorities, ensuring alignment to value

Transforming requirements into system design - including analysis of existing APIs and defining new APIs, defining the sequence of services, performing field level analysis, defining intra-system mapping and transformation rules

Building expertise and owning the requirements for whole-of-life document management

Partnering with the Product Owner, Engineers and other people in your squad to uncover dependencies and validate boundaries and sequencing of User Stories

Collaborating with Product Owners and Engineers to translate business requirements into workable technology outcomes for the Squad

Leveraging tools for optimal collaboration and knowledge sharing

Implementing a 'test & learn' culture within the squad, encouraging best practices around reviews, quality and documentation

Creating estimates and continuously reviewing demand within the individual Squads

Identifying opportunities for continuous improvement and implementing solutions to perform more effective and efficient analysis

Providing ongoing support for tech platforms as required e.g. problem / incident management

Optimising processes to ensure traceability back to strategic alignment and critical controls

Verifying and validating what's in production (especially after changes)

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don't worry if you don't have all of these as learning on the job is the way we work.

Previous experience in one or more types of Technical Analyst roles will be highly regarded, e.g. System Analyst, Solution Engineering, Business Analyst, Data Analyst

Strong communication and presentation skills

Deep domain and system knowledge to turn customer journeys into technical requirements and work with architects and engineers to convert those requirements into workable technology outcomes

Familiarity with data modelling, sequence diagrams, event driven architectures and complex integration requirements

Understanding of business services and endpoints

Experience in translating requirements into user stories and acceptance criteria

A desire to continuously learn new techniques and technologies, bringing innovative ideas into the squad

Experience dealing with document management solutions, such as document generation, document data extraction and/or document storage.

Ideally, exposure to lending or related financial services domains

So, why join us?

At ANZ, everything we do boils down to 'why' - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So, in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.