Customer Administration Officer

2 weeks ago

Melbourne, Victoria, Australia Royal Freemasons Ltd Part time

OverviewJoin to apply for the Customer Administration Officer - Part Time Prahran, VIC role at Royal Freemasons LTD.Are you ready for a career with more meaning?
At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day.
Experience the rewards of making a difference in someone's life by showing them compassion and care.What's in it for youTax-free salary packaging to increase your incomeDining and Accommodation benefits with Access payA rewarding role, where you do make the difference.Lead not-for-profit Aged Care ProviderRosterWeek 1: Monday, Tuesday, Wednesday 0900-1700Week 2: Monday, Tuesday, Wednesday 0900-1700Key RequirementsFirst point of contact for customers, greet and assist visitorsDemonstrate a customer focus to both internal and external customers.Ensure employee, resident, prospective resident, and family confidentiality.Ensure the correct storage and archiving of recordsAnswer all incoming calls, responding to inquiries as necessaryAssistance with rostering staff using TimeTarget softwareRecruitment and HR administration assistanceSkills And ExperienceDemonstrated experience in providing excellent customer serviceHigh level of computer literacy with aged care software and MS OfficeExcellent communication, problem identification and resolution skillsDemonstrates enthusiasm, energy, inquisitiveness, initiative and innovative thinkingHas a warm uplifting personality that can communicate and relate to older peopleExcellent personal presentationMinimum 3 years experience in similar rolePre-employment checksNDIS Worker Screening Check (includes Australian Federal Police Check).
Royal Freemasons is a NDIS approved provider.
As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check.Mandatory Vaccines All aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and Flu-Vaccine; all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.Recruitment Agencies are requested to kindly NOT contact us.Additional informationRoyal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health.
This includes a smoke free workplace, covid-19 and influenza vaccine program.
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