Qld Service Technician

5 days ago

Brisbane, Queensland, Australia Unicard Systems Full time

**Based in Brisbane, QLD**
**Full Time | Immediate Start Available**

Unicard is a leader in secure ID solutions, specialising in card printing systems, with both hardware and software services for enterprise and government clients across Australia.
As we continue to grow, we are looking for a motivated Service Technician to cover our Queensland requirements.

**Your Role**

As a Service Technician, you will be responsible for providing installation, maintenance, and remote support for our card printer products and ID management software. Based in our Brisbane office, you'll work directly with clients across QLD to troubleshoot issues, perform servicing, and support our growing customer base.

You'll also play a key role in supporting the sales team through technical insights and occasional pre-sales engagement—offering great exposure and potential for future growth.

**Key Responsibilities**
- Provide on-site and remote technical support for card printing hardware and software
- Conduct hardware installations, diagnostics, maintenance and repairs
- Assist customers with troubleshooting and usage of ID software platforms
- Document service activities and maintain accurate service records
- Liaise with the national support team to resolve escalated issues
- Support technical aspects of sales processes when required

**What You Bring**
- Technical experience with hardware or electronics (printers, kiosks, or similar)
- Familiarity with Windows-based software and network environments
- Excellent problem-solving skills and customer-facing communication
- Ability to manage your own workload and travel to client sites when needed
- A valid driver's license

**Why Join Unicard?**
- Be part of a rapidly growing national business with real career development opportunities
- Work with secure, innovative technology in a stable, long-term industry
- Benefit from additional incentives by supporting sales activities
- Great team culture with support from technical and operations staff nationally

Pay: $70,000.00 per year

Schedule:

- 8 hour shift

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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