Library Systems Support Specialist

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney's new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community's vision for Cumberland as a place where anyone can feel **_welcome_**, **_belong_**_ _and **_succeed_**.

**ABOUT THE OPPORTUNITY**:
The Library Services team provides a range of Library services and programs for the community across the Cumberland City Council Library Service.

The successful applicant will require:

- Degree in Library and Information Services or Computing Science and equivalent experience or Diploma in Library and information Services eligible for Library Technician membership of ALIA
- Demonstrated experience in management of Library management systems
- Proven ability in the diagnosis and resolution of hardware and software problems
- Proven experience in the delivery of training programs
- Knowledge and experience in the installation, management and use of the Internet
- Demonstrated organisational skills and attention to detail
- High level of interpersonal and customer service skills
- Proven commitment to continuous improvement processes including demonstrated flexibility and responsiveness to changing needs and demands
- Project management experience with proven ability to evaluate and implement new technologies
- High level of interpersonal and customer service skills, with a proven ability to engage with the local community
- Demonstrated ability to work autonomously whilst managing competing priorities and deadlines
- Demonstrated understanding of current technology issues and trends in the public Library environment.
- Current driver's licence
- Valid Working with Children Check number

Download the position description here for more information.

**Position information**: This is a permanent, full-time position, working a 70 hour fortnight, with access to Council's 9 day fortnight Rostered Day Off (RDO) arrangement. Working hours are on a rostered shift basis Monday to Saturday 8:00am to 8:00pm.

This role is will be rostered to work at Auburn and Merrylands libraries, however you may be required to work across any branch of the Cumberland City Council Library Service.

**Salary information**: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
- Grade 10 of the Cumberland Salary Structure with a salary range of $1,464.40 to $1,684.06 per week, plus 10.5% superannuation
- The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

**WHAT WE CAN OFFER**:

- We promote work-life balance and offer flexible working arrangements
- Training and professional development opportunities available to develop skills and grow your career
- Leave entitlements including annual leave,** **15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
- Three (3) additional grant days of paid leave over Christmas (where applicable)
- Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
- Subsidies to assist with the cost of wellness and fitness activities
- Free access to Council owned swimming pools
- Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

**ABOUT US**:
Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks required for the position. This may include criminal record checks, qualification and licence checks, and proof of the right to work in Australia (please refer to the position description for the specific qualifications and requirements for this role). Copies of sighted documents will be kept by Council for its records as proof of verification.

Council's COVID-19 Vaccination Procedure has been designed and adopted to protect the health and safety of our people, our customers and the community. It is a condition of