Collections Officer

2 days ago

Newcastle, New South Wales, Australia Keegan Adams Full time

**About the business**:
Our Client is a different sort of bank, one who focus their efforts on the best outcomes for their members not their shareholders. Their business success has been consistent over the past few years and has won numerous awards for their member focused products.

We are looking for an experienced
**Collections Officer **to sit in the Fraud Risk & Credit Control department, within their branch in Newcastle.

This is a relationship focussed collections role, where you will liaise directly with members, collecting on delinquent accounts.

**Skills / Experience Required**
- Minimum 12 months Collections experience within Banking / Financial Services
- A strong understanding of relevant legislative requirements which affect the collections process
- Excellent communication skills & ability to build rapport & develop relationships with existing customers
- High attention to detail & the ability to negotiate effectively
- A positive attitude, willingness to learn & ability to work collaboratively

This opportunity will allow you to
**utilise your existing collections experience/knowledge**, whilst also
**expanding your skill-set,** learning from a knowledgeable, and supportive team. You will also be provided with the opportunity to
**progress your career** across various areas of the bank.

Salary for this role is up to $60,000 + super (dependant on your experience).

In addition to this, you'll be a part of a business who truly value their employees, and ensure a positive and inclusive work culture, where their staff can thrive.

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