Operations Officer

3 days ago

Toowoomba, Queensland, Australia Queensland Government Full time

**As an Operations Officer, you'll be integral to customer service, stakeholder communication, and operational management, ensuring seamless service delivery and maintaining high standards of efficiency.

In this role, you'll be responsible for:

- Delivering frontline customer service, resolving complaints, and preparing materials for ministerial and other official correspondence.
- Offering advice to industry and stakeholders on relevant legislation, policy, and operational procedures.
- Monitoring key data systems, including the School Transport Information Management System, ensuring transparency and good governance.
- Coordinating and overseeing the School Transport Assistance Scheme (STAS) and other specialised school transport services.
- Assisting in monitoring performance under service contracts, with a focus on compliance and operational delivery.

About You:
We are looking for an individual who thrives in a fast-paced environment and has:

- A customer-focused mindset with the ability to resolve complex issues efficiently.
- Strong organisational skills, particularly in managing time and priorities within an operational context.
- Excellent relationship-building abilities, with a focus on collaboration and communication.
- A commitment to upholding sound governance practices within legislative and policy frameworks.

Qualifications & Requirements:

- A current C class driver licence is required.
- Some intra-state travel may be required.

This is an excellent opportunity for someone who enjoys a challenge and wants to contribute to the delivery of essential services in the Toowoomba region.

To apply, please review the attached position description and applicant guide to understand the competencies required for this role.

Applications to remain current for 12 months.

Job Ad Reference: QLD/617246/25

Closing Date: Wednesday, 12 February 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • office & operations supervisor

    6 days ago

    Toowoomba, Queensland, Australia Project 717 Full time $60,000 - $80,000 per year

    About the role Become the Office & Operations Supervisor at Project 717, a dynamic company based in Toowoomba, Queensland. In this full-time role, you will oversee the day-to-day operations and ensure the smooth running of the office. You will play a vital part in supporting the company's objectives and contributing to its continued success. This is a...

  • Operational Support Officer

    6 days ago

    Toowoomba, Queensland, Australia BK Civil Group Full time $60,000 - $80,000 per year

    Be the Sunshine in a World of Dirt and Diggers – Join BK Civil GroupEstablished in 2006, BK Civil Group has built a strong reputation for delivering successful projects across the civil construction sector. With 19 years of industry experience, our growth and expansion have been underpinned by our commitment to integrity, diversity, and collaboration.We're...

  • Operational Capabilty Officer

    3 days ago

    Toowoomba, Queensland, Australia Queensland Police Service Full time

    **The core capability requirements for this role are**:- Plan, prepare, deliver and review training and capability development programs for SES volunteers.- Assist with the coordination of area and regional based capability development programs.- Contribute to the research and development of programs supporting the operational capability of the SES.- Assist...

  • Senior School Operations Officer

    3 days ago

    Toowoomba, Queensland, Australia Queensland Government Full time

    About the Role:As the Senior School Operations Officer, you will: Prepare strategic and operational advice to Principals, Principal Advisor, Regional Services and the Region on a wide range of legal, policy and procedural issues.Monitor and contribute to the Region's customer enquiries and complaints in line with the Department's Customer Complaints...

  • Accounts Officer

    5 hours ago

    Toowoomba, Queensland, Australia beBeeAccountant Full time $60,000 - $90,000

    **Job Title:**Accounts Officer - Financial OperationsRole Overview:We are seeking an exceptional Accounts Officer to join our team. The ideal candidate will possess excellent accounting skills and be diligent, organised, with a passion for delivering high-quality results.Key Responsibilities:Ensure accurate financial records and reports.Manage accounts...

  • Operational Service Officer

    3 days ago

    Toowoomba, Queensland, Australia Queensland Health Full time

    About the RoleAs an Operational Services Officer you will provide an efficient linen transport service, through the delivery and collection of linen to all Linen Service clients throughout the Darling Downs Hospital and Health Service.Why Darling Downs HealthDarling Downs Health's region is a large geographic area covering approximately 90,000 square...

  • Chief Operations Officer

    5 hours ago

    Toowoomba, Queensland, Australia beBeeBusiness Full time $120,000 - $150,000

    Job DescriptionThe role of the Business Manager is a crucial position within the school leadership team. This individual will be responsible for leading various activities and tasks, including demonstrating autonomy, providing support and leadership in executive and administrative services, managing human resources, contributing to financial planning...

  • Operations Support Officer

    3 days ago

    Toowoomba, Queensland, Australia Transport And Main Roads Full time

    This full-time, Fixed-term Temporary role is based in Toowoomba and sits under the Regional Operations unit, Translink Division.**At TMR we can offer you benefits such as**: - 5 weeks on full pay per year with 14% leave loading. Generous Superannuation (employer contribution of up to 12.75%)- Salary sacrificing and Novated Leasing options- Health and...

  • Senior Office Coordinator

    3 days ago

    Toowoomba, Queensland, Australia beBeeAdministration Full time $75,000 - $80,000

    Job OverviewWe are seeking a skilled professional to oversee the daily operations of our office.The ideal candidate will be responsible for:Managing office systems and personnel, ensuring seamless day-to-day operations.Coordinating tasks, resources, and functions to optimize efficiency.Setting priorities, planning standards, and conducting reviews to...

  • Chief Operations Officer

    3 days ago

    Toowoomba, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

    Practice Leadership OpportunityWe are seeking an experienced and skilled leader to take on the role of Practice Manager.Key responsibilities will include overseeing day-to-day clinic operations, including scheduling, inventory, and facility maintenance.The ideal candidate will be able to foster a positive team culture that prioritizes exceptional patient...