Terminal Support Officer

About the Role We're seeking a proactive and detail-oriented Terminal Support Officer to deliver high-level administrative support across key operational and engineering functions.
This position plays a vital role in coordinating day-to-day processes, document control, procurement, reporting, and terminal-related projects.
Your ability to manage competing priorities, adapt to fast-paced operations, and build strong stakeholder relationships will be critical to your success.
Join a high-performing, collaborative team and help keep trade moving efficiently across global networks.
Key Accountabilities Perform administrative duties including document control, record keeping, scanning, and courier coordination.
Create and manage purchase requisitions and orders in Oracle and Maximo systems.
Assist with the onboarding of new hires, arranging site access, PPE, and workstations.
Maintain SharePoint document control and generate reports using Excel and Visio.
Support key leaders with site visit coordination, stakeholder communications, and event logistics.
Contribute to engineering and operations reporting, including daily KPIs and monthly submissions.
Support safety, HR, engineering, and operational teams in project documentation and compliance.
Uphold strong customer service standards across internal and external stakeholder interactions.
Qualifications, Skills and Experience Minimum 3 years' experience in an administrative support or terminal operations role (preferred).
Strong Microsoft Office skills with demonstrated Excel, Outlook, and Visio proficiency.
Experience with CMMS (e.g., Maximo) and procurement platforms (e.g., Oracle) highly regarded.
Ability to prepare reports, manage workflows, and maintain accurate documentation.
Knowledge of purchasing, receiving, and invoicing processes.
Well-developed verbal and written communication with a customer service focus.
Proven ability to multitask and prioritise in a fast-paced environment.
Familiarity with port or heavy industry operations is desirable.
About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world.
DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
In Asia Pacific, DP World employs almost 10,000 people and has ports and terminals in 18 locations.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation.
From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
Supporting equality We are an equal opportunity employer.
We employ and promote based on role requirements, and we select people to roles based on their qualifications, skills, experience and fit with DP World Australia's culture and values.
We strongly encourage people from non-traditional backgrounds to apply.
WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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