Claims Assistant

3 days ago

Sydney, New South Wales, Australia Allianz Australia Full time

Sydney CBD location- Permanent Contract- Exciting opportunity in a fast-paced administrative role

We have an opportunity for Claims Assistant to join our CCI/Life team in Sydney. Reporting to the Head of CCI Life Claims, you will be part of a high performance culture and join a customer focused team consisting of Technical Managers, Claims Service Consultants and administrative support staff.

As Claims Assistant, you will be our first point of contact for new claimants and assist existing customers with their enquiries. You will have passion for delivering exceptional service to our customers in their "Moment of Truth" and act as a true ambassador of a trusted brand. As a member of the team you will positively contribute to team culture, drive change and innovation.

**Key responsibilities include**:
- Registration of new claims and providing assistance as part of the claims management process- Managing the payment processing procedures for the Team- Answering telephone enquiries from customers and requesting additional information- Providing excellent customer service to all internal and external stakeholders- Taking minutes of meetings- Assisting with other tasks as required by the team- Proven data entry skills- A naturally empathetic nature, with a strong customer service focus- Exceptional written and verbal communication skills- Excellent attention to detail

In return, you will be part of a challenging environment and a dynamic team culture. You will be recognised for your commitment and rewarded for high performance with excellent employee benefits, flexible work arrangements and great opportunity for career growth and progression.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Join us. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

**Job Level**:
Entry Level

**Location**:

- Sydney, NSW, AU, 2000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
34664

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