Claims Coordinator/ Claims Assistant

4 days ago

Sydney, New South Wales, Australia Mk3 Pty Ltd Full time
Overview

Join to apply for the Claims Coordinator/ Claims Assistant role at Mk3 Pty Ltd.

This range is provided by Mk3 Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$60,000.00/yr - A$75,000.00/yr

About Us We are an Australian-owned and nationally operating company, providing end-to-end claims management and residential building repair services to the Insurance Industry. Mk3 Group is a place for support and belonging, where you can build lifelong connections. If you\'re looking for a chance to apply your customer service and administrative skills, this is it Join our team as a Claims Coordinator or Claims Assistant and take charge of your portfolio of Home and Contents Insurance claims. We currently have opportunities available for both full-time and part-time positions. Be a part of a company that's helping make a difference to the lives of our customers.

Responsibilities
  • Coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims for the business in conjunction with the Assessor and the team's needs.
  • Develop and maintain a strong relationship with customers and clients.
  • Act as a liaison between the business, our insurance client, claimants, policyholders and customers regarding the status and eligibility for coverage for all relevant claims.
  • Reviews claims to make sure that invoicing requirements are met, update accounts as necessary, answer inquiries, and make recommendations for resolution in conjunction with the Assessor.
  • Manage database records.
  • Ensure GICOP legislative requirements, SLA's and client requirements are adhered to.
  • Other administrative tasks as required.
What's in it for you?
  • Central-based office located in the heart of the trending Norwest Business Park with close access to the Norwest Metro and local shopping hub.
  • Additional birthday leave, every year.
  • Monthly company social events/office initiatives.
  • A supportive management team that will help you gain the skills for your preferred career path.
  • Well-established claims team for both new and current claims professionals
  • 4-week training program is provided, along with ongoing PDS training.
  • Gym on-site.
What You Need
  • Experience and knowledge of claims and how the Insurance industry works (advantageous)
  • Experience in customer service or administration.
  • High attention to detail is a must.
  • Exceptional customer service skills.
  • Willing to work collaboratively as a team and be willing to take initiative.
  • Willingness to be flexible around hours during peak periods.

We would love to hear from you, especially if you have experience in the insurance industry or if you have any relevant claims experience.

How To Apply

Hit the 'Apply Now' button and attach your CV/Resume and Cover Letter

You must currently be in Australia and have eligible working rights.

As a crucial part of our recruitment process, we require all suitable applicants to undergo background checks, which include reference and criminal record checks.

Job details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Administrative, Other, and Customer Service
  • Industries: Consumer Services
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