Client Relationship Officer

1 week ago

Melbourne, Victoria, Australia Care Mode Support Services Full time

Care Mode is a NDIS disability services provider located in Footscray, Melbourne. We support people with disabilities to achieve their goals in their homes, and within the community. Our approach is person-centred, and we are a "lifestyle-focused" care organization. We service all metropolitan Melbourne and have support workers located across all suburbs who comes from a variety of different qualifications, backgrounds and cover around 23 languages.

**Employment Type: Casual,**

**Potential for Full/Part

**About the Role**
- Accompany Manager for client visits
- Building client relations
- Building client profile
- Provide direct assistance to NDIS participants their families and understand the support they need
- Develop and maintaining a great network with referrers
- Create participants support plans that reflect the participant's needs and goal
- Undertaking client risk assessments to keep everyone safe
- Positively promote Care Mode Support Services as brand ambassador
- Provide prompt, courteous services to clients, external parties, colleagues, and the community
- Going above and beyond to strengthen our participants' abilities to implement supports and participates fully in the community.
- Assist participants to work towards their goals in their NDIS plan
- Providing support and assistance as appropriate to relevant others/stakeholders
- Establishing and developing strong relationships with NDIS, community, and mainstream supports
- Provide Support Coordinators progress reports on clients when requested
- Work collaboratively with clients, coordinators, and colleagues.

**Skills and experience**
- Tertiary qualification in Mental Health, Nursing, Disability, Social Work, or relevant to the field of human services
- Preferred not necessary
- NDIS awareness, particularly in relation to client services management and the importance of choice and control for participants
- Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers
- Well-developed communication (both oral and written) skills with the ability to prepare reports and correspondence in clear and concise language
- Strong interpersonal skills with an understanding of diversity when working with participants and colleagues
- NDIS Worker Screening Clearance
- First aid certificate/ CPR
- Right to Work in Australia
- Current and valid driver's license
- Covid vaccination certificate

**Job Type**: Casual

**Salary**: $31.00 - $33.00 per hour

Expected hours: 38 per week

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Footscray, VIC (required)

Work Location: In person

  • Client Service Officers: Part-time

    2 weeks ago

    Melbourne, Victoria, Australia Relationship Matters Full time $104,000 - $130,878 per year

    About the roleWe're looking for motivated Client Services Officers to be the friendly first point of contact for our clients and visitors. A positive, compassionate and welcoming approach is crucial to ensuring clients feel safe and supported.You'll respond promptly to enquiries, provide clear information about our services and programs, schedule...

  • Client Relationship Officer

    1 week ago

    Melbourne, Victoria, Australia Nsw Disability Care Pty Ltd Full time

    **Client Relationship Officer****NSW Disability Care Pty Ltd - Melbourne**:- Full-Time | Join a passionate NDIS-registered provider making a real difference_**About Us**NSW Disability Care Pty Ltd is a registered NDIS provider committed to delivering exceptional, person-centred support to individuals living with disabilities. We pride ourselves on empowering...

  • Client Relationship Officer

    6 days ago

    Melbourne, Victoria, Australia Hsbc Full time

    **Some career choices have more impact than others.**We're looking for progressive minds who are driven and forward-thinking, who are **open** to different ideas and cultures, who can **connect **with customers and colleagues and who'll work with **courageous integrity** every day.As an HSBC employee in Australia, you'll have access to tailored professional...

  • Client Relationship Officer

    1 week ago

    Melbourne, Victoria, Australia Hsbc Full time

    **Some career choices have more impact than others.**We're looking individuals with progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who'll work with courageous integrity every day.We are passionate about people and take pride in building teams that reflect...

  • Client Relationship Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAccount Full time $100,000 - $140,000

    Unlock Your Potential in a Dynamic Client-Facing RoleWe are seeking a skilled and experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients.About the RoleYou will serve as the primary point of contact for your assigned client group, ensuring their financial...

  • Client Relationship Builder

    5 days ago

    Melbourne, Victoria, Australia beBeeRelationship Full time $75,000 - $85,000

    Junior Account Manager Job SummaryThis role involves building and maintaining client relationships, helping clients create custom apparel they are proud to wear.Main Responsibilities:Establish and nurture strong relationships with clients, primarily schools.Cultivate trust through regular communication, including phone calls, strategic emails, and online...

  • Enhancing Client Relationships

    2 weeks ago

    Melbourne, Victoria, Australia beBeeBusiness Full time $90,000 - $130,000

    Job Opportunity: Business Development AssociateThis role presents a unique chance to work closely with our client service and business development professionals in building strong relationships with sophisticated asset owners.As an Associate, you will collaborate with team members to service clients and contribute to the development of new business...

  • Client Relationship Manager

    7 days ago

    Melbourne, Victoria, Australia beBeeClientEngagement Full time $90,000 - $120,000

    Job OpportunityAbout the Role:We are seeking a highly motivated and experienced professional to join our Business Implementation Team as a Client Engagement Specialist. In this role, you will be responsible for building deep relationships with clients and their back-office teams.Ensure effective onboarding of new clients onto our platform.Deliver...

  • Client Relationship Manager

    1 week ago

    Melbourne, Victoria, Australia Drake International Full time

    OFFICE LOCATED IN COLLINGWOOD- FULL TIME - MON TO FRI [FLEXIBLE WORKING HOURS]- CAREER PROGRESSION OPPORTUNITIESOur client is a leading commercial maintenance business in Melbourne. They are locally owned, and family operated. Working Australia wide across a range of industries including commercial, education, industrial and retail industries providing...

  • Client Relationship Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAccountant Full time $50,000 - $75,000

    Job Overview:This role offers an exciting opportunity to make a positive impact in the financial services industry.Main Responsibilities:Effective workflow managementNew client onboarding and database integrationTimesheet setup, client information collation, and accurate data maintenanceFostering strong client relationshipsEstablishing payment plans for...