Logistics Hub Loading Dock Coordinator

**About the role**

The Logistics Hub Loading Dock Coordinator is responsible for the security and safety of the Central Logistics Hub (CLH) within Melbourne Park, as well as driving operational innovation and improvements that will model the organisation's values of collaboration, integrity, open mindedness, and passion.

The Logistics Hub Loading Dock Coordinator will provide high level customer service to clients and contractors, whilst ensuring the security and safety of the CLH is always upheld. You will work in partnership with our clients, business partners, and internal stakeholders, ensuring efficient management of the CLH through approved access and facilitation of deliveries.

**Here are some of the game-changing things you'll **have the opportunity to **be involved in**:
Safety and Security Oversight
- Oversee access control into the CLH through M&OPs Delivery Booking System.
- Ensures that the integrity of CLH security is always maintained.
- OH&S oversight, dealing with any issues that develop, ensuring that the correct management notification procedures are followed.
- Monitors the behaviour and performance of contractors, hirers and staff in loading bay area, ensuring appropriate PPE is worn, and behaviour is in line with good H&S practices.

Specialist and Operational Support
- Maintain the Tracka Key Management System by auditing the current users and the associated key sets, addition of new users and removal of old users who no longer require access.
- Operational Support - providing assistance with the installation of or removal of infrastructure to do with the Security Overlay for the Precinct.
- Management of Precinct Operations stores and keeping accurate records of the items contained within including but not limited to PPE, spare parts for CCTV and Access Control etc.

Australian Open Precinct Operations Support Role
- Assist with auditing the additional security overlay for the Australian Open.
- Checking of all of the Hostile Vehicle Mitigation infrastructure on site to ensure that it's being deployed correctly by Contract Security Staff.
- Provide support to both the Precinct Security Managers during the AO through the completion of delegated tasks.
- Changeover of infrastructure and signage at the carpark for wayfinding purposes prior to and at the completion of the AO

**What you will bring to the role**:

- Previous experience in operations, logistics, warehouse or loading dock services
- Experience with delivery management systems
- Proficiency with Microsoft Office products
- Previous security control room experience
- Proven customer service and written / verbal communication skills
- Ability to effectively handle and resolve customer (client) requirements

**About us**

Melbourne & Olympic Park (M&OP) is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting and community events each year across our world class venues.

At M&OP we are passionate about delivering world class customer experiences every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.
- Please note successful applicants will be required to undertake a pre-employment screening. This includes but not limited to a national police check and working with children check. M&OP may withdraw an employment offer in the event of an unsatisfactory screening result._
- Please note M&OP operates a direct sourcing model so we ask that agencies do not get in touch regarding this vacancy._