Global Payroll Administrator

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It's an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

Cochlear has an opportunity for a full-time Global P&C Service & Experience Payroll Administrator based in our Macquarie, Sydney office. In this role, the successful Global P&C Service & Experience Payroll Administrator will be responsible for high-quality administration and processing of Australia Payroll, supporting ongoing payroll improvements, and ensuring efficient and effective payroll operations.

Responsibilities include:

- Respond to Workday Help cases and provide self-service solutions to employees and managers.
- Coordinate payroll preparation and work with external payroll providers to ensure accurate biweekly payments.
- Manage payroll data entry and validation, including benefit payments, deductions, and one-time payments.
- Collaborate with People & Culture teams on cyclical processes and programs across business groups.
- Identify and champion continuous improvement initiatives for payroll processes.
- Maintain team process documentation and ensure compliance with quality and safety procedures.

What makes this opportunity unique?

This role offers the opportunity to work in a global environment, enhancing the employee experience and supporting Cochlear's business priorities. It provides exposure to People & Culture processes and the chance to contribute to process improvement initiatives within a professional and efficient team.

About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential
- 4+ years' experience working in a shared service environment, payroll coordination for relevant countries or systems role.
- Ability to deliver a high level of customer service - timely, accurate and professional.
- Ability to interpret policies, processes, and work instruction documentation.
- Proficiency in navigating and maintaining data in systems such as an HCM, CRM or case management system, ideally Workday and ADP.
- Proficiency in the Microsoft Suite of products especially Excel.
- Display a high degree of accuracy and attention to detail when working with data.
- Demonstrate strong written and verbal English communication skills.
- Ability to prioritise and work to tight deadlines.
- Ability to work autonomously but use good judgment to escalate matters and work with other stakeholders to resolve queries where appropriate.
- Ability to work collaboratively within a team and with other stakeholders in a broader region and global surrounding.

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.

CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.