Program Support Officer

2 weeks ago

Brisbane, Queensland, Australia Child Safety, Seniors And Disabilities Full time

**The Program Support Officer key responsibilities are**:

- To release child protection information to other authorised government agencies in accordance with legislation, policy and practice.
- To identify and analyse complex problems in relation to child protection data and records and oversee the recommendation and implementation of acceptable solutions.
- Focus on continuous improvement and providing timely, accurate and high-quality data.
- Assist in the development, implementation and maintenance of administrative systems, such as data management practices and procedures relevant to the unit's responsibilities.
- Provide exceptional service to clients of Child Safety Data Management Team.
- Undertake user acceptance testing (UAT) for departmental information systems including Integrated Client Management System (ICMS)
- Collect, analyse and present workload statistics and prepare other high-quality operational reports for management consideration.
- Participate as a member of the management team and provide timely and accurate advice on administrative and operational issues to the Manager.
- Participate in special projects either individually or as a member of a team.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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