Reception & Administration Officer

2 weeks ago

Australia Ouwens Casserly Full time

**Location**: Eastwood
**Department**: Property Management & Sales
**Report to**: Assistant Property Management Team Leader

As the first point of contact that our customers experience within OC, the primary objective of the Reception and Administration Officer is to provide high quality customer experience and administrative support to the property management and sales staff at OC's Eastwood office.

Key responsibilities include:

- Managing the reception line by answering all incoming calls and directing through to the appropriate team member
- Effective management of property keys and liaison with external and internal stakeholders
- Responding to staff sales and property management-related queries where appropriate
- Managing ingoing and outgoing mail for the site
- Preparation of lease packs and lease pack compliance
- Administration support tasks as required

To be considered for this opportunity, you will have:

- Previous experience in a customer service role (desired)
- A passion to grow within the real estate industry
- Microsoft Office skills (desired)
- Exceptional attention to detail, organisation and time management skills
- A passion for customer service and administration support

To Apply:
If this sounds like an environment in which you feel you connect with the company vision and resonate with our core values, we would love to meet you.

At Ouwens Casserly Real Estate our team live and work by the following core values:

- Authenticity
- Optimism
- Passion
- Precision

**Energetic & Vibrant Culture**
- A growing & talented team who have fun along the way

**Reward & Recognition**
- To recognise & celebrate the successes of our hard-working team and have some fun along the way

**Training & Development**
- Access to industry leading training and OC's online learning system, designed to develop our people into successful, high performers.

**Career Progression**
- Professional & personal development opportunities with access to leadership & mentoring programs.

**Flexible & Remote**
- We embrace the new hybrid way of work & understand the importance of a healthy work/life balance.

**Wellness Program**
- Your wellbeing matters. Access to additional leave, and ongoing health and wellbeing initiatives to be your best you.

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