Dispatcher

4 days ago

Melbourne, Victoria, Australia Ventia Pty Limited Full time

Ventia's Yarra Valley Water contract are seeking an experienced Dispatcher to work within its Network Operations Centre. The main purpose of this role is to effectively dispatch and communicate unplanned maintenance activities.
This role is best suited to those with a background in dealing with infrastructure faults in essential services and has worked in a control room environment particularly in the utilities industry and/or emergency services.

**We are offering**
- Permanent full time role, based in Mitcham, VIC
- Access to Ventia's internal opportunities for career progression across it's various sectors.
- Flexible hours within a rotating roster & an RDO every month.

**Duties include**:

- Coordinate multiple and different discipline Field Ops Water and Sewer resources to attend priority work
- Coordinate and support allocated field resources through effective communication a sense of urgency and the use of technologies to minimise cost and reduce travel time
- Prioritise and communicate work requests including client/customer escalations
- Perform Fault Call Taking duties from customers as required
- Drive productivity and efficiency without compromising safety, environmental and quality objectives

**About you**
- Previous experience in a similar role and industry is advantageous
- Prior experience using Computerised Maintenance Management Systems such as Maximo & Click is desirable
- Demonstrated expertise in planning, implementing and managing maintenance activities
- Appropriate secondary and/or trade qualifications with sound planning, scheduling capabilities

**About Ventia**
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

**Diversity**
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**How to apply**
Position Reference Number: 149725

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