Rules Engine Consultant

**About us**:
Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer's diverse problems - supporting multiple businesses across a variety of markets to be ready for anything.

We're an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can't be found in any other company.

It's an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star - the communities we serve, and society at large.

**The key accountabilities & responsibilities of the role**:

- Rules Engine Subject Matter Expertise
- Become the go-to expert in how the Rules Engine works, including configuration logic, troubleshooting, and the interpretation process.
- Support consultants by providing advice and hands-on assistance with complex rule design and debugging.
- Template Ownership & Governance
- Ensure all templates reflect current platform capabilities, compliance requirements, and implementation best practices.
- Implement a version control and update framework for ruleset templates.
- Consultant Enablement
- Coach and guide consultants to confidently build, manage, and maintain contracts using standardised rule templates.
- Develop and maintain configuration guides and Confluence documentation that promote scalable and consistent contract builds.
- Product & Compliance Alignment
- Work closely with Product and Compliance teams to review and update templated rule sets in response to product changes or legislative updates.
- Participate in sprint reviews or roadmap planning to advocate for feature enhancements that support scalable rule configuration.
- Project Rule Build Delivery
- Build and deliver contract rulesets for assigned implementation projects.
- Collaborate with the implementation team to ensure rule configuration aligns with the Statement of Work, contract interpretation, and customer expectations.
- Document, configure, and test each ruleset, ensuring accuracy and compliance.

**The key requirements for the role**:
Technical & System Skills
- Rules Engine Configuration & Troubleshooting. Ability to build, test, and debug complex rulesets using Ready Workforce's Rules Engine.
- Payroll System Knowledge. Understanding of payroll calculations, timesheet interpretation, and award/agreement compliance (especially AU/NZ contexts).
- Template Management. Experience managing and updating reusable configuration templates across systems (e.g. Ready Workforce database) and documentation platforms (e.g. Confluence).
- Data & Logic Thinking. Strong grasp of logic structures, conditional rules, and "if/then" style automation - ability to structure rule builds methodically.

Analytical & Problem-Solving Skills
- Contract Interpretation Skills. Ability to interpret and translate employment contracts, awards, and EBAs into logical system rules.
- Root Cause Analysis. Skilled in identifying the source of system behaviour or incorrect rule output and resolving efficiently.
- Detail Orientation. Precision in handling complex configurations with mínimal errors.

Collaboration & Communication
- Consultant Enablement. Ability to train and support consultants in using and customising standard templates, and explain configuration logic clearly.
- Cross-Functional Collaboration. Comfortable working with Product, Compliance, and Implementation teams to align templates with platform and legislative changes.
- Documentation & Communication. Excellent written communication to maintain high-quality process documentation and knowledge base articles.

Project & Delivery Skills
- Project Participation. Ability to manage rule build delivery for assigned projects, including config, testing, and support.
- Time Management. Able to balance library ownership responsibilities with project-based delivery timelines.
- Continuous Improvement Mindset. Proactively identifies opportunities to streamline, standardise, or improve rule building processes and templates.

System & Technical Knowledge
- Rules Engine Functionality. Deep understanding of how a rules engine works, especially Ready Workforce's Rules Engine (or similar), including:

- Triggers and actions
- Buckets and variables
- Segments and scoping
- Rate assignment and adjustment logic
- Execution order and dependencies
- System Configuration Principles. Knowledge of how to configure system logic based on conditional workflows (e.g., time interpretation, p