Implementation Consultant

7 days ago

Sydney, New South Wales, Australia The Onset Full time

Overview
Join to apply for theImplementation Consultant (Software)role atThe Onset.
This is more than just a job - it's a chance to be part of a fast-moving, innovative scale-up in the insurance tech space.
This business is committed to helping their employees grow, both personally and professionally.
As aSoftware Implementation Consultant, you'll play a key role in bridging the gap between the platform and customer needs.
We're looking for someone who brings a strong software engineering background and has since moved into a morecustomer-facing or implementation-focused role.
You're equally confident writing code as you are running workshops, gathering requirements, and working closely with stakeholders to deliver solutions that stick.
This could suit a former engineer who's transitioned into a hands-onimplementation or Technical BA role, and enjoys being the translator between business/customer needs and technical execution — without stepping away from the tech.
It's a great opportunity to combine your engineering expertise, technical prowess, and customer-facing skills to deliver tailored solutions that genuinely transform the clients' businesses.
What You'll Do
Configure the platform to meet customer requirements, including data models, workflows, business rules, financial calculations, and document templates.
Prepare and execute system and integration testing to ensure the delivered solution meets expectations.
Analyse data conversion requirements, mapping and transforming data as needed.
Facilitate discussions with technical and non-technical stakeholders, translating complex requirements into actionable solutions.
Create and maintain project documentation such as change requests, and project tracking reports.
Collaborate with development teams to spec and design new features for the platform.
You'll likely transition into this role well if you have
A background in software engineering, or a coding background
Experience with hands-on object-oriented programming (OOP) (e.g., Java, C++, JavaScript, Groovy)
Experience configuring large and/or complex software packages
Knowledge of relational databases (SQL)
Hands-on experience in writing business requirements, process maps, and technical specifications
Familiarity with software development methodologies (Agile/Waterfall)
Strong stakeholder management and customer-facing experience
If you're looking for a role that combines technical implementation with customer impact, drop me a note:
Additional information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Staffing and Recruiting
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