It Portfolio Demand Manager

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IT Portfolio Demand ManageratMetcash
Role overview
The Demand Manager is instrumental in guiding new initiatives through the early stages of Metcash's delivery lifecycle.
Focused on Corporate teams (Finance, People & Culture, Legal), the role bridges business and IT—driving stakeholder engagement, assessing business needs, and ensuring initiatives are well-governed and ready for delivery.
This is a fixed-term contract in Macquarie Park with a view for extension and/or conversion to permanent.
In this Role
Stakeholder EngagementBuild strong relationships with Corporate stakeholders in Finance, HR, Legal or any assigned portfolio
Bridge communication between Business and IT
Run regular engagement sessions and help define business needs
Business Needs AssessmentDevelop and refine Idea and Discovery Briefs
Facilitate initial assessments of business needs, pain points, and opportunities for technology enablement
Collaborate with Corporate partners to quantify business value and articulate clear success metrics
Help prioritize initiatives based on strategy, value and urgency
Governance & Delivery SupportFollow Metcash's Delivery Success Method
Ensure initiatives meet governance and documentation standards
Represent Corporate in portfolio reviews and governance forums
Guide initiatives through intake and readiness processes
Communication & ReportingProvide timely updates on progress, risks, and next steps
Create reports and dashboards for leadership
Support smooth handover to delivery teams
Risk & Issue ManagementIdentify and escalate risks or scope changes early
Support impact assessments during early initiative stages
Other ResponsibilitiesFacilitate workshops and manage stakeholder expectations
Support knowledge sharing within delivery teams
Handle change requests and assess business impacts
You're Likely a Match If
Key SkillsStrong relationship-building across Business teams and IT
Clear, business-friendly communication of complex concepts
Skilled facilitator of workshops and scope definition
Structured approach to assessing business needs and opportunities
Effective in navigating ambiguity and early-stage governance
Excellent coordination and multitasking abilities
Proactive problem-solving with risk identification and resolution
Technical & Business KnowledgeFamiliarity with Finance, HR, and Legal enterprise systems
Experience with project and portfolio management tools
Solid grasp of IT portfolio management frameworks
Awareness of emerging technologies and their business impact
Experience5–7 years in business engagement, portfolio management, or similar roles
Background in wholesale, retail, or FMCG is a plus
Proven stakeholder relationship success
Experience in business case development and investment justification
Exposure to digital project enablement or PMO/Portfolio teams is advantageous
Life at Metcash
Benefits include: 5th week of annual leave after year 1, 2 wellbeing days and 1 volunteer day annually, learning and development opportunities, 12 weeks of gender-neutral paid parental leave for primary carers, flexible and supportive work environment, Flex Ready accreditation, Family Friendly Workplace, LGBTQ inclusion recognition, positive pay gap metrics, Mental Health Australia accreditation, team member discounts and perks.
About Us
Metcash is Australia's leading wholesale distribution company, with sales of $19.5 billion in FY25.
We're also an ASX top 125 listed company.
We are committed to diversity and inclusion as an equal opportunity employer.
We welcome applicants from all backgrounds, including First Nations.
If you have specific support or access needs, please inform us when you apply.
Your information will be handled confidentially in accordance with privacy laws.
Join us and be part of something bigger
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