Triage Officer

1 week ago

Sydney, New South Wales, Australia Hsbc Full time

**Some careers have more impact than others.**

We're looking for progressive minds who are driven, perceptive and forward-thinking, who are open to different ideas and cultures, who can connect with our customers and who will work with courageous integrity every day.

As an HSBC employee in Australia, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes market leading subsidised private health cover, enhanced parental pay/benefits and support when you return to work, wellness days and wellbeing programs as well as a highly flexible workplace culture.

**Your main responsibilities will include**
- Complete customer pre-screening checks for broker introduced customers to ensure all required KYC, ID/V & support docs have been completed correctly prior to formal credit assessment
- Meet broker, proprietary and customer expectations in terms of efficiency, accuracy, timeliness, professionalism, and warmth
- Maintain an understanding of HSBC mortgage products and services
- Liaise with Underwriting Services, Brokers & Proprietary, DocuPREP & settlement agent (FMS)

Requirements

**To be successful in this role, you will need**
- Strong interpersonal and empathy skills with strong decision making and ability to deliver
- Previous experience in a Retail Banking mortgages role preferred
- Understanding of core products, Premier proposition, and familiar with retail banking product processes
- Solid knowledge of appropriate mortgage operational procedures
- Knowledge of relevant regulatory governance in market
- To consistently meet and exceed customer expectations through superior customer service

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encourage.

LI-HSBCGS

  • Triage Officer

    1 week ago

    Sydney, New South Wales, Australia The Talbot Centre Full time

    One in five Australians will experience a mental health condition in any given year; with the mental health care needs of Australians increasing dramatically in post-pandemic. We are passionate about nurturing future generations of healthy and connected communities, families, and individuals. Our goal is to connect with people and our community to empower...

  • Triage Officer

    2 weeks ago

    Sydney, New South Wales, Australia The Talbot Centre Full time

    One in five Australians will experience a mental health condition in any given year; with the mental health care needs of Australians increasing dramatically in post-pandemic. We are passionate about nurturing future generations of healthy and connected communities, families, and individuals. Our goal is to connect with people and our community to empower...

  • Triage Office

    2 weeks ago

    Sydney, New South Wales, Australia The Talbot Centre Full time

    One in five Australians will experience a mental health condition in any given year; with the mental health care needs of Australians increasing dramatically in post-pandemic. We are passionate about nurturing future generations of healthy and connected communities, families, and individuals. Our goal is to connect with people and our community to empower...

  • Triage Nurse

    3 weeks ago

    Sydney, New South Wales, Australia Amplar Health Full time

    OverviewJoin to apply for the Triage Nurse (Work From Home) role at Amplar Health.Amplar Health unifies Medibank's health services with a focus on improving healthcare experiences, accessibility, and flexibility for patients and employees across Australia.The OpportunityAre you looking for a purposeful and rewarding role where you can bring your health...

  • Triage Nurse

    2 weeks ago

    Sydney, New South Wales, Australia Amplar Health Full time

    Overview Join to apply for the Triage Nurse (Work From Home) role at Amplar Health.Amplar Health unifies Medibank's health services with a focus on improving healthcare experiences, accessibility, and flexibility for patients and employees across Australia.The Opportunity Are you looking for a purposeful and rewarding role where you can bring your health...

  • Principal Guardian Triage

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Communities And Justice Full time

    Division: Public Guardian- Location: Sydney, NSW, AU, 2000 Wollongong, NSW, AU, 2500 Parramatta, NSW, AU, 2150 Newcastle, NSW, AU, 2300 Gosford, NSW, AU, 2250- Req ID: 70822**Principal Guardian Triage - NSW Trustee and Guardian**- 1 x Ongoing full-time vacancy and 1 x Temporary full-time vacancy up to 12 Months. 35 hours per week.- Location: Flexible from...

  • Triage And Connect Complex Case Manager Clinical

    2 weeks ago

    Sydney, New South Wales, Australia Chandler Macleod Full time

    Chandler Macleod is seeking an APS6 Triage and Connect Complex Case Manager for a Federal Government Client located in Sydney CBD. 12-24 month contract. $60 per hour plus super.Position/RoleAPS 6 equivalent Complex Case Manager (Clinical)Triage and Connect (T&C)Triage and Connect is the gateway to all supports under the Client Support Program. The T&C team...

  • Mental Health Intake and Triage Clinician

    14 hours ago

    Sydney, New South Wales, Australia Central and Eastern Sydney PHN Full time $80,000 - $100,000 per year

    At Central and Eastern Sydney Primary Health Network, we focus on improving the health and wellbeing of the people who live and work in Sydney, from East to South and the Inner West. Primary health refers to the healthcare provided in the community, such as a local doctor, pharmacist or psychologist. We provide support and training to these health...

  • Customer Support Officer

    1 week ago

    Sydney, New South Wales, Australia Beaumont People Full time

    3-month duration with the potential for extension- Parramatta - 2150 location with hybrid flexibility- Competitive hourly rateBeaumont People require a Customer Support Officer to join a busy team, providing support to users of a key government portal, including internal and external people.You'll be working in a small team, managing and resolving...

  • Office Support Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeOffice Full time $55,000 - $65,000

    Job Overview:We are seeking a highly organized and detail-oriented Office Support professional to join our team.Lodge new requests on our portal and contact clients to advise request receivedTriage, allocate and book jobs for technicians ensuring efficient use of resourcesProvide exceptional customer service at all times, keeping clients well informed and...