Premium Services Administration Officer

**ABOUT US**

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

**ABOUT THE ROLE**

We are currently seeking Administration Officers to join our Specialised Services Team in Brisbane CBD, QLD, on a maximum term full-time basis for 12 months, with the possibility of an ongoing contract.

This role demands an array of proficiencies, particularly, excellence in interpersonal and communication skills that support and reflect the Sonic HealthPlus culture. There is a high level of customer service expected for this role as well as a great attention to detail.

**DUTIES**

Reporting directly to the Specialised Services Manager, this position will primarily be responsible for the coordination of administration services for Clients. You will work closely with Occupational Physicians, Psychiatrists and Psychologists to achieve a high level of service expectations.

Responsibilities include but not limited to this role are:

- First point of contact with clients
- Ongoing liaison with clients
- Processing medical bookings
- Co-ordination of results management
- File management
- Answering dedicated unit phone line
- General administration duties
- Working in other teams when required

Because of the responsibility associated with the position, it is expected that the Specialised Services Unit Administration Officer will display a warm and friendly demeanour whilst maintaining a superior level of respect, communication and service in dealing with employees, managers, patients, clients and service suppliers to promote the reputation of Sonic HealthPlus as the preferred provider of community and corporate medicine and health logistics to industry, internationally.

**CANDIDATE REQUIREMENTS**
- You will be dedicated to being an exemplar in good customer service
- Demonstrated ability to work autonomously and as part of a team environment
- Excellent time management skills
- Ability to work under pressure is essential
- Ability to remain positive and flexible to provide a proactive approach to supporting the Specialised Services Team
- Previous experience in Occupational Health will be highly regarded although not essential
- Veterans and those with Defence Force experience, we encourage you to apply._

**WHY JOIN US?**
- Friendly and supportive team
- Challenging, varied and rewarding role
- 5 minute walk from Central train station
- Ongoing training and development
- Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
- Paid parental leave
- Numerous discounts including travel, gym membership and health insurance options
- Novated Leasing
- Discounted fees for various medical services e.g. pathology, radiology and travel health
- Employee Assistance Program
- Focus on corporate social responsibility e.g. fundraising, supporting community events
- Subject to eligibility criteria_

**CULTURE**

At Sonic HealthPlus we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity._ Sonic HealthPlus have supported recruitment pathways, we encourage Aboriginal and Torres Straight Inslander persons to apply._

**HOW TO APPLY**

**PRIMARY LOCATION**: AU-QLD-Brisbane CBD

**JOB POSTING**: 10-Sep-2024