Accounts Receivable Coordinator

1 week ago

Melbourne, Victoria, Australia Ingersoll Rand Full time

**Job Summary**
- Process and research invoices, returns and credits
- Maintains debtor records and analyses collections
- Updates and summarises receivables
- Assists collections, customers and sales/marketing department in requests for invoices or shipping verification
- Assists with compliance requirements imposed on the company from customer portals
- Acts as backup for Accounts Payable

**Key Accountabilities**
- Collaborate with Finance and Sales professionals to maintain accounts receivable
- Telephone Collections on overdue debtors, striving for that 1st call resolution
- Compile and process information on all assigned debtors on aged trial balance
- Ensure customers are billed correctly for goods and services offered
- Periodically issue invoices and distribute them electronically or by mail
- Communicate with customers and co-workers to answer questions
- Resolve disagreements between the company and its debtors
- Request payment of pending debts in a firm yet considerate manner
- Negotiate payment arrangements when needed
- Keep accurate records (customer master file information, received payments etc)
- Prepare and submit statements
- Daily bank allocations on all payments received
- Ensure you adhere to company policies and procedures
- Provide excellent customer service internally and externally
- Work actively to reach team and individual key performance indicators
- Accounts Payable Back Up Support when required
- Timely and Accurate entry of Supplier invoice
- Supplier payment runs when required
- Other duties and responsibilities as assigned or required

**Safety**
- Promote compliance with the Company's EHS systems and relevant legislation and regulations
- Promote and support the reporting of incidents such as near miss, accident or equipment damage

**Competencies**
- Proven experience in Accounts Receivable in a fast paced and dynamic environment with >500 active accounts
- Self-starter, able to work under time constraints, detail-oriented
- Excellent communication and interpersonal skills
- Proficient in MS Office and data entry; working knowledge of SAP
- Ability to meet deadlines, organise work priorities and coordinate tasks
- Demonstrate a flexible and "can do" attitude
- Great attention to detail
- Demonstrated analytical and problem-solving skills
- Focused on achieving agreed targets
- Confidentiality and trustworthines

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