Team Leader Injury Management

Division: Corporate Services
- Location: Parramatta, NSW, AU, 2150
- Req ID: 73414

**Team Leader Injury Management**
- Location - Parramatta (hybrid working)
- Grade - Clerk Grade 7/8
- Employment type - Ongoing Full-time (35 hours per week).
- Salary - $110,266 pa to $122,058 pa plus employer's contribution to superannuation and annual leave loading
- Industry leading training with ongoing career development and support
- Generous leave entitlements including flex leave
- Diverse and inclusive organisation
- Supportive leadership/management team
- Brand new offices, easily accessible public transport

**Your role**

Provide direction, support and day-to-day management for a team of injury management officers to facilitate injury and workers compensation claims in line with DCJ policies, procedures and guidelines.

**What you'll do**

As an Injury Management Team Leader in the Workers Compensation, Safety and Wellbeing team within People Division, you will be providing guidance and strategies on injury management, complex cases and workers compensation claims. In addition, you will lead and manage a team to ensure effective and timely delivery of return to work services including liaising with business divisions and supporting early intervention initiatives.

There is an emphasis on interventions that will support recover at work options within the first 3-6 months of injury. Strategies are to develop for claims that reduce risk and intervene early to reduce the impact of high severity claims on the individual.

You will consult, negotiate, and liaise with a range of internal and external stakeholders to achieve effective outcomes in relation to injury management and return to work of employees for the business.

You will also maintain the accuracy, confidentiality and privacy of case files and relevant records to ensure compliance with legislation, policies and procedures.

You'll work as part of the Injury Management Operations Team and supervise a team of Injury Management Officers in a hybrid work environment.

**Key knowledge and experience**
- Experience in a large diverse workforce and understanding of the TMF scheme.
- Managing or leading a team of professionals in allied health or similar.

**Essential requirements of the role**

Qualifications or equivalent knowledge, skills and experience working injury management, rehabilitation or workers compensation insurance

**What we're looking for**
- A self-motivated person that enjoys a challenge and is capable of an empathetic injury management approach that supports recovery at work to the benefit of the employee and the business.
- This role requires someone who can innovate and achieve results in often complex situations with a focus on supporting workers who have experienced a psychological injury, including an injury that is secondary to an initial physical injury.
- A key challenge of this role is to support DCJ injury managers in their efforts to engage with and enable line managers to support injured workers.
- This role relies on a focus of providing a positive customer experience
- Support a customer-focused culture in the organisation
- Ability thorough knowledge of the services provided and relay this knowledge to customers

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 3 pages).

**Applications close**Tuesday, 13 May 2025 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid f