Clinic Administrator

Due to an internal transfer, we are currently seeking a Full-time **Clinic** **Administrator** who is proactive with a positive "can-do" attitude for our clinic in **Toowong.**

You will have the opportunity to develop and extend your administration skills in a friendly, well supported team in an organisation that values your growth, passion and skills

We are a fun and vibrant team who love to support each other and those that visit our clinics. We are a multidisciplinary team of allied health professionals, allied health assistants, team leaders and management. This is the perfect opportunity to bring your administration skills to help our clinic thrive and operate successfully on a day-to-day basis.

**What we offer you**:
Early Start Australia is a national organisation - our clinics offer you the small practice feel with big corporate support that can provide job security at a time of significant growth. You will be part of the local clinic who value the support you provide as well as our friendly and well-organised national administration team booking appointments, invoicing and managing NDIS changes. You will benefit from our commitment to providing you with a supportive work environment, continued learning advancement and career opportunities which are mutually beneficial.

In addition to a competitive salary, you will have access to an individual professional development budget, paid professional development leave, our Mental Health and Wellbeing Program, paid parental leave and a discount marketplace with hundreds of products at reduced prices from groceries to movie tickets.

**The opportunity**:

- Acting as the first point of contact when families reach out to our service;
- Making and managing both in clinic and mobile appointments for numerous therapists;
- Collecting patient information, maintaining patient privacy and accurate data entry;
- Building rapport/positive relationships with our valued clients;
- Accounts receivable;
- Processing NDIS claims as well as other accounts and invoicing duties;
- Assisting our therapists with Administration tasks relevant to therapy;
- General typing and computer work.

**What do you need to join?**
- Knowledge of NDIS administrative requirements/funding packages, or similar;
- Preferably have a background working in allied health / clinic environments;
- Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families;
- Experience with practice management software, Medicare and Eftpos will be advantageous but we are happy to teach you;
- Proficient use of Microsoft Excel, Outlook and Word;
- A proactive and committed approach to quality improvement;
- A real people person, who loves to make everyone who visits us feel valued;
- Excellent time management and organisational skills;
- Compliance - Working with Children Check, National Police Check, NDIS workers screening check, Covid-19 Vaccination Certificate and First Aid certificate.

**About us**:
Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services to children and their families.

As an organisation Early Start Australia prioritises building a fantastic team culture and working with children and their families to make a real difference to everyday lives of our clients.