Frontline Administration Coordinator

2 weeks ago

Launceston, Tasmania, Australia beBeeCustomer Full time $60,000 - $80,000

Administrative Role

As a skilled administrator, you will be working in a dynamic and supportive team environment to ensure the smooth operation of our clinic.

  • Provide exceptional customer service to families and clients via telephone, email, and face-to-face interactions;
  • Manage appointment schedules for therapists and coordinate with other administrative tasks as needed;
  • Maintain accurate patient records, manage data entry, and ensure confidentiality of client information;
  • Process accounts receivable, NDIS claims, and other financial transactions with attention to detail and accuracy;
  • Collaborate with therapists to complete administration tasks relevant to therapy sessions;
  • Perform general typing and computer work including correspondence, reports, and other documents as required.
Requirements

To be successful in this role, you will need:

  • A strong understanding of NDIS requirements and experience working in allied health/clinic environments is desirable;
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and families;
  • Proficient use of Microsoft Office Suite, specifically Excel, Outlook, and Word;
  • A proactive approach to quality improvement and commitment to delivering exceptional service;
  • Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines;
  • Compliance with regulatory requirements, including Working with Children Check, National Police Check, NDIS workers screening check, Covid-19 Vaccination Certificate, and First Aid certificate.
Benefits

In addition to a competitive salary, we offer:

  • Access to an individual professional development budget and paid professional development leave;
  • Participation in our Mental Health and Wellbeing Program;
  • Paid parental leave;
  • A discount marketplace with hundreds of products at reduced prices.
About Us

Our organisation prioritises building a fantastic team culture and works with children and their families to make a real difference in their lives.

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