Administration Clerk

4 days ago

Tweed Heads, New South Wales, Australia Invocare Full time

**About you:
You are looking to extend your customer service experience and develop your administration skills. You want to work in a supportive team and enjoy variety in your role. The best part of your day is always the interactions you have with customers and you have the sensitivity to support customers in all circumstances. You will also have:

- Competent administrative skills with an eye for detail and ability to follow
- Good telephone manner and comfortable managing incoming telephone calls
- Excellent written and oral communication skills Computer skills in Word and Excel

**A little bit about us
InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

**What we offer
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:

- A competitive pay rate
- Birthday leave
- Discounts for health care and retail providers
- Free access Employee Assistant Program Opportunity to buy shares in our company

**About the role:
Being the first point of contact for families and the community, you will be responsible for providing excellent customer service at all levels of contact with internal and external customers to the main Park's office, by telephone and face-to-face, along with exceptional administration support to the staff based in the office. There is a lot to juggle with this role and a lot of variety so the ability to multitask and adapt is a must.

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