National Program Manager

5 days ago

Melbourne, Victoria, Australia Creative Activation Full time

**Company Description** Creative Activation** are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.
**Job Description** About the Opportunity**

As the National Program Manager, you will be responsible for building strong foundations with key stakeholders to foster a win-win outcome. While leading a field team you will drive Best in Class Planning and Execution of the client program, superior client service, on-going evolution of processes, capability and efficiencies in line with client and retail requirements.

**You will manage key client relationships, operations and the field team within Independent Grocery. Responsible for delivering program objectives, staff management, data analysis, reporting program performance and making strategic recommendations and program enhancements to CA and the client.**

As the strategic lead you will provide direction to the field team, making informed decisions that will develop and improve retail activations. This expertise will be drawn from an extensive knowledge of the FMCG and Independent Grocery market and client service management.

This role suits someone you can juggle conflicting priorities and meet client deadlines while leading the team with a tenacious and adaptable attitude to anticipate both our business and the client's needs.

**Benefits**
- An attractive total salary package is on offer.
- Autonomous role with comprehensive training and support
- The chance to work with a national FMCG business
- Great company culture with individual professional development pathways

**About You**

We are looking for someone who knows how to communicate and engage with people at any level. Someone who is eager to take on a challenge and who is hungry to learn and above all someone who is passionate about our team and client

You will already have proven experience as an Account/Client Service Executive or as a Field Team Leader looking to step up into a National role.

**Are you ready for a new challenge?

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