National Program Executive

23 hours ago

Melbourne, Victoria, Australia Creative Activation Full time

Overview
CGL – Retail Services is the retail marketing division of the Clemenger Group.
With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
Clemenger Field Marketing is driven to deliver outstanding performance for our partners by harnessing and developing outstanding people ready to exceed in the evolving retail environment.
Job Description
We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment.
The purpose of this role is to support the National Program Manager and field management team with operating, delivering program data inputs and reporting.
Time management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity
Benefits
An attractive total salary package is on offer
Hybrid work flexibility
Employment benefits including birthdays off, EAP support, early finish Fridays and more
Ongoing training and support
Individual professional development pathways
Great company culture
Primary Responsibilities
Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
Ensure timelines agreed between client and field team are adhered to
Work with BI to deliver on outcomes to timelines.
Manage and lead end to end processes for field team recruitment
Tactical Project Management
Work closely with the National Program Manager to develop and implement minimum reporting standards
Understand trends and patterns in data and provide insights to National Program Manager
Program OPS reporting – weekly, monthly, quarterly and at other times when required
About You
At least 2 years' experience in client facing roles focused on sales or account management
Previous field or retail experience will be highly regarded
Ability to resolve issues, adapt to change and refine processes
Strong IT skills (MS Office skills especially Excel)
Tableau exposure preferred
Ability to prioritise and manage time effectively
High level of written and oral communication skills
Strong attention to detail
What's Next?
If you're ready to join a high performing team in the retail environment, then APPLY NOW
Please note only short-listed candidates will be contacted.
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