Used Cars Trade-In Valuer

4 days ago

Sydney, New South Wales, Australia Tesla Full time

**What to Expect**

Kickstart your career with Tesla as a Used Trade-in Advisor, where you'll support the day-to-day operations of our Trade-in and Used Car function. You'll work closely with our Order Operations, Sales, Service and Delivery teams to provide assistance on Trade-in and Used Car matters. Using current market knowledge and databases, you'll help deliver competitive valuations for customer trade-in vehicles while ensuring all processes and documentation are followed.

As the point of contact for the NSW/ACT team, you'll support operational trade-in activities, assist in training and providing feedback to local Tesla Sales teams to improve Trade-In Attachment rates and help with logistics for incoming trades and their disposal. You'll also collaborate with the Service team to support Used Tesla inspections and repairs, contributing to a seamless customer experience.

**What You'll Do**
- Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
market value for customer trade-in vehicles using up to date market knowledge, current databases and programs.
- Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
- Be the point of contact for the NSW / ACT team for all operational trade-in matters
- Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
- Provide and manage on the ground logistics for all incoming trades as well as their disposal
- Collaborate with Service to manage Used Tesla inspection and repair

**What You'll Bring**
- Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
- Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
- Positive, enthusiastic and passionate about the advances in sustainable energy.
- Driver's License with a clean driving record
- Must have an interest in the automotive industry

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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